ARC Production Assistant (Truck Driver) non-CDL

The Salvation Army; Cleveland (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a dedicated Production Assistant (Truck Driver) to join their team. This role is vital in supporting the Adult Rehabilitation Centers, where you will drive to collect and deliver donations, ensuring a clean and safe vehicle while providing exemplary service to donors. You'll not only be responsible for the logistics of pickups and drop-offs but also play a crucial role in mentoring others in a rehabilitation program. If you have a passion for service and a commitment to making a difference in the community, this position offers a rewarding opportunity to contribute to meaningful change.

Qualifications

• Must possess a valid driver's license and an acceptable DMV record.
• Ability to communicate effectively and provide excellent customer service.

Responsibilities

• Ensure safe operation of the vehicle and report any incidents promptly.
• Plan daily routes and maintain accurate records of deliveries.

Skills

Effective Communication

Customer Service Skills

Route Planning

Ability to Lift 100 lbs

Education

Valid Driver's License

Medical Card (if required)

Tools

iPad with GPS

Job description

Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods, we provide financial support to assist men and women with various social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities, with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our efforts are focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Production Assistant (Truck Driver) to complete driving routes for pickup and/or drop-off of donations at the warehouse, assigned donation boxes, and at donor homes.

Responsibilities

• Responsible for the security and safe operation of the vehicle and other assigned equipment. Promptly report to your immediate supervisor all accidents involving the truck, personal injury, or property damage and complete all necessary paperwork.
• Perform daily walk-around inspection of the vehicle, checking air, water, oil, and other items to maintain equipment in good operating condition. Report any problems immediately to the supervisor.
• Ensure the truck cab and box are clean and personal items are removed daily.
• Plan daily routing based on assigned pick-ups and make all scheduled calls, including boxes.
• Responsible for developing the assigned route, including bagging or carding on both sides and across the street of each pick-up, as instructed.
• Act as a personal representative of The Salvation Army, ensuring that all customers are treated courteously, donations are accepted or refused appropriately, and the “Manual for Production Assistants” is strictly followed. Any problems in pickups should be reported immediately to the dispatcher.
• Maintain a professional appearance in compliance with the company dress code.
• Maintain complete and accurate records, i.e., delivery manifests, trip log, Green Sheet, etc. Strict adherence to communication procedures and 10 codes.
• Responsible for loading and unloading the assigned truck and others as requested. Take proper care to secure and safely handle goods and materials during loading and unloading. Blankets, ropes, etc., are to be used to avoid excessive movement of material during transit, avoid breakage, scratching, or other damage, and make optimum use of available space.
• Provide assistance to Thrift Store personnel when delivering items to ensure proper placement and location within the store (i.e., hampers to processing area, furniture placed properly on sales floor, removal of trash, etc.).
• Instruct and supervise the Truck Helper, keeping in mind that the Truck Helper is in a rehabilitation program and that good habits are taught by example as well as instruction.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct, work habits, and supervision (as directed by Supervisor).
• Other duties as may be assigned by immediate supervisor and/or Administrator.

Qualifications

• Must be able to communicate effectively.
• Valid driver’s license for assigned vehicles and acceptable DMV record. Must pass a driving test.
• Must be able to lift 100 lbs.
• Must be able to read maps and plan and prioritize daily route coverage.
• Must be able to use an iPad with GPS, texting, and truck inspection report.
• Must have excellent communication and customer service skills.
• Medical card required depending on city and/or state requirements.
• Passing a DOT Physical is a requirement of the job, and failure to do so could result in immediate termination of employment.