Arby's Hourly Manager 762

Kaizen Lab Inc.; Niles (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Kaizen Lab Inc. in Illinois seeks a Shift Manager to inspire smiles through delicious experiences and deliver outstanding guest service in a fast-paced restaurant setting.

You will manage deployment charts, cash handling, inventory, cleanliness, and speed of service while coaching staff to meet Miracle’s standards, safety procedures, and daily opening/closing tasks. Arrive on time, wear a proper uniform, and maintain a flexible, team-first mindset to ensure smooth operations and exceptional

Qualifications

• Ability to work in a fast-paced environment.
• Provide excellent guest service at all times.
• Available for all shifts necessary for the position.
• 18 years of age or older.
• Valid Driver's License and reliable transportation.
• No Felony Convictions.

Responsibilities

• Inspire smiles through delicious experiences and deliver excellent customer service.
• Provide quality service and maintain high standards of cleanliness, attitude, product and service.
• Meet or exceed speed of service standards and serve fresh quality products.
• Maintain clean work areas and replenish supplies as needed.
• Follow all food safety procedures and rotate supplies.
• Perform closing duties and ensure proper cash management.
• Ensure adherence to company policies and handbook guidelines.
• Display flexibility to exceed the position parameters and uphold company mission, vision, and values.

Skills

Excellent Customer Service

Deployment Chart Management

Cash Management

Inventory Management

Food Quality

Labor

Speed of Service

Maintenance

Closing

Shift Leadership

Tools

Cash handling systems

Job description

Responsibilities

• Shift Managers inspire smiles through delicious experiences.
• Be able and willing to provide excellent customer service, aswell as maintaining effective control of the shift in a fast pacedrestaurant setting. Job functions will include, but are not limited to :
• • Excellent Customer Service
  • Deployment Chart Management
  • Cash Management
  • Inventory Management
  • Cleanliness
  • Speed of Service
  • Labor
  • Food Quality
  • Maintenance
  • Closing
• Provide quality service to each customer and maintain the company’shigh standards of cleanliness, attitude, product and service.
• Meet or Exceed Speed of Service Standards
• Serve Fresh Quality Products
• Maintain Crystal Clean Customer View & Work Area
• Follow all Food and Personal Safety Procedures
• Replenish and rotate supplies.
• Keep the lot, lobby, kitchen counters and restrooms clean.
• Operate in accordance with established performance and operating standards as set out in the OSM and Employee Handbook
• Arrive for work on time on those days designated on the schedule.
• Be dressed in a clean and proper uniform.
• Perform such other duties, as directed by the manager.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
• Display a clear understanding of Miracle’s Mission, Vision and Values

Specific Job Knowledge, Skills and Ability required:

The individual must possess the following knowledge, skills andabilities and be able to explain and demonstrate that he/she can performthe essential functions of the job, with or without reasonableaccommodations, using some other combination of skills and abilities.

• Ability to work in a fast paced environment
• Provide Excellent guest service at all times
• Available for all shifts necessary for the position
• 18 years of age or older
• Valid Driver's License and reliable transportation
• No Felony Convictions