Arby's Hourly Manager 762

MIRACLE RESTAURANT GROUP LLC; Niles (IL); On-site; USD 18,000 - 28,000; Full time

Job summary

Miracle Restaurant Group LLC in Niles, IL is seeking a reliable Shift Manager to lead front-line teams and ensure exceptional guest service in a fast-paced setting.

You will oversee deployment charts, cash and inventory control, maintain cleanliness, uphold safety procedures, and comply with company standards. Legal age 18+, valid driver's license required, no felonies; availability for all shifts; flexible attitude.

Qualifications

• 18 years of age or older.
• Valid Driver's License and reliable transportation.
• No felony convictions.
• Available for all shifts.

Responsibilities

• Provide excellent customer service and maintain shift control in a fast-paced restaurant setting.
• Maintain deployment charts, cash management, inventory, cleanliness, speed of service, labor, and quality.
• Ensure safety procedures are followed and supplies are replenished and rotated.
• Keep the lot, lobby, counters and restrooms clean; adhere to standards in the Employee Handbook.
• Arrive on time per schedule; wear a clean, proper uniform; perform duties as directed by the manager.
• Demonstrate flexibility and align with Miracle’s Mission, Vision and Values.

Skills

Customer service

Shift management

Cash handling

Inventory control

Quality control

Food safety

Maintenance

Team communication

Flexibility

Time management

Job description

Shift Managers inspire smiles through delicious experiences.

Responsibilities

• Be able and willing to provide excellent customer service, aswell as maintaining effective control of the shift in a fast pacedrestaurant setting. Job functions will include, but are not limited to :
• Excellent Customer Service
• Deployment Chart Management
• Cash Management
• Inventory Management
• Cleanliness
• Speed of Service
• Labor
• Food Quality
• Maintenance
• Closing
• Provide quality service to each customer and maintain the company’shigh standards of cleanliness, attitude, product and service.
• Meet or Exceed Speed of Service Standards
• Serve Fresh Quality Products
• Maintain Crystal Clean Customer View & Work Area
• Follow all Food and Personal Safety Procedures
• Replenish and rotate supplies.
• Keep the lot, lobby, kitchen counters and restrooms clean.
• Operate in accordance with established performance and operating standards as set out in the OSM and Employee Handbook
• Arrive for work on time on those days designated on the schedule.
• Be dressed in a clean and proper uniform.
• Perform such other duties, as directed by the manager.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
• Display a clear understanding of Miracle’s Mission, Vision and Values

Specific Job Knowledge, Skills and Ability required:

The individual must possess the following knowledge, skills andabilities and be able to explain and demonstrate that he/she can performthe essential functions of the job, with or without reasonableaccommodations, using some other combination of skills and abilities.

• Ability to work in a fast paced environment
• Provide Excellent guest service at all times
• Available for all shifts necessary for the position
• 18 years of age or older
• Valid Driver's License and reliable transportation
• No Felony Convictions