Arabic Social Media Community Moderator — Flexible Part-Time

Social Factor; Clayton (NC); Teletrabalho; USD 22 000 - 39 000; Tempo parcial

Resumo da oferta

Social Factor is seeking moderation talent with Arabic language expertise to join on a project-based, temporary or part-time basis. Flexible schedules and 24/7 availability options are offered to fit various lifestyles.

The role involves building and moderating digital communities for leading brands in English and Indonesian, with focus on real-time user interaction. Ideal candidates have native-level Arabic, strong understanding of cultural nuances, and experience with social media moderation.

Qualificações

• Native-level understanding of Arabic language.
• Deep understanding of language pop culture, nomenclature, cultural references, and slang.
• Able to understand client's brand voice & accurately engage with users.
• Previous social media moderation experience is required; live stream moderation is a plus.
• Sprinklr, Khoros, and/or Sprout Social experience is a plus.
• Excellent verbal and written communication skills.
• Ability to mirror voice/tone of multiple brands.

Responsabilidades

• Develop strong, growing digital communities for brands as opportunities arise.
• Interact with users in real-time, answering questions and engaging in discussions.
• Follow client guidelines and workflows with clear communication.
• Monitor and moderate live streams when required.

Conhecimentos

Arabic language

Communication skills

Multitasking

Organizational skills

Learning mindset

User engagement

Brand voice adaptation

Ferramentas

Sprinklr

Khoros

Sprout Social

Descrição da oferta de emprego

Social Factor is seeking moderation talent with Arabic language expertise to join on a project-based, temporary or part-time basis. Flexible schedules and 24/7 availability options are offered to fit various lifestyles.

The role involves building and moderating digital communities for leading brands in English and Indonesian, with focus on real-time user interaction. Ideal candidates have native-level Arabic, strong understanding of cultural nuances, and experience with social media moderation.