AR/VR Technical QA Analyst

Volga Partners; Redmond (WA); On-site; USD 34,440 - 42,705; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) with Employer Match

Paid Time Off (PTO)

Job summary

Volga Partners is looking for an AR/VR Technical QA Analyst in Redmond, WA to ensure the quality and performance of immersive technologies. You will work on various AR/VR platforms, testing and troubleshooting while collaborating closely with engineers and stakeholders.

Candidates should have a minimum of 2 years in technical support or QA roles, with strong skills in troubleshooting and experience with systems testing. Competitive salary and benefits include medical coverage, PTO, and 401(k) matching.

Qualifications

• 2+ years of experience in Software QA, Hardware QA, or Technical Support.
• Strong troubleshooting and analytical problem-solving skills.
• Experience working within Windows 10/11 environments.

Responsibilities

• Execute comprehensive manual testing across AR/VR hardware and software platforms.
• Investigate SDK and API-related issues.
• Create detailed Jira tickets with logs and screenshots.

Skills

Troubleshooting

Analytical Problem-Solving

Technical Support

Software QA

Education

2+ years of experience in a related technical field

Tools

Unity

Unreal Engine

Windows 10/11

ADB

Job description

About Volga Partners

Volga Partners is a global workforce solutions and technology services company supporting innovative organizations across AI, emerging technologies, data operations, and enterprise technology programs. We connect exceptional talent with high-impact opportunities that help shape the future of technology.

Shape the Future of Immersive Technology

Are you passionate about technology, gaming, virtual reality, or solving complex technical challenges?

Join a team supporting a dedicated long‑term client program focused on next‑generation AR/VR experiences. As an AR/VR Technical QA Analyst, you will play a critical role in ensuring the quality, stability, and performance of cutting‑edge immersive technologies before they reach end users.

This is more than a traditional QA position. You'll work at the intersection of hardware, software, networking, and user experience while developing highly transferable technical skills in one of the fastest‑growing areas of technology.

Whether your background is in quality assurance, IT support, gaming, systems troubleshooting, technical operations, or PC hardware, this role offers an exciting opportunity to gain hands‑on experience supporting advanced AR/VR platforms.

Why Join This Team?

• Full‑Time W‑2 employment
• Dedicated long‑term client program
• Medical, Dental, and Vision Coverage
• 401(k) with Employer Match
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Dependent Coverage Available
• Hands‑on exposure to emerging AR/VR technologies
• Opportunity to work alongside engineers and technical stakeholders
• Develop highly marketable troubleshooting, diagnostics, and systems testing skills

Technologies You’ll Work With

• AR/VR Headsets and Mixed Reality Devices
• OpenXR
• Unity
• Unreal Engine
• Windows 10/11
• Android Debug Bridge (ADB)
• Quest Link, Air Link, and Steam Link
• Jira
• Performance Analysis and Diagnostic Tools
• Hardware and Software Testing Environments

What You’ll Do

Quality Assurance & Testing

• Execute comprehensive manual testing across AR/VR hardware and software platforms
• Evaluate performance, tracking fidelity, stability, and overall user experience
• Validate functionality across multiple hardware configurations and environments
• Identify, reproduce, and document software and hardware defects

Technical Troubleshooting & Diagnostics

• Investigate SDK and API‑related issues
• Analyze runtime logs, version mismatches, and integration failures
• Isolate root causes and provide actionable findings to engineering teams
• Troubleshoot complex software, hardware, and connectivity issues

PC‑to‑Headset Connectivity

• Diagnose Quest Link, Air Link, Steam Link, and PCVR streaming issues
• Resolve USB, driver, networking, and performance‑related problems
• Validate headset connectivity across multiple system configurations

Application Deployment

• Deploy and validate APKs and Windows applications using ADB and command‑line tools
• Verify installations and troubleshoot deployment failures
• Support build validation across multiple devices and testing environments

Unity & Unreal Validation

• Review builds and projects within Unity and Unreal Engine
• Identify rendering issues, console errors, and asset integrity concerns
• Validate functionality prior to release

Defect Reporting & Documentation

• Create detailed Jira tickets with logs, screenshots, telemetry, and reproducible steps
• Partner with developers and QA leads to accelerate issue resolution
• Maintain high‑quality testing documentation and reporting standards

Cross‑Functional Collaboration

• Work closely with developers, QA leads, and technical stakeholders
• Support release readiness and product quality initiatives
• Contribute valuable feedback throughout the development lifecycle

Requirements

Required

• 2+ years of experience in Software QA, Hardware QA, Technical Support, Systems Testing, Help Desk, Desktop Support, or a related technical field
• Strong troubleshooting and analytical problem‑solving skills
• Experience working within Windows 10/11 environments
• Familiarity with software installation, configuration, and diagnostics
• Experience deploying applications across multiple devices and environments
• Strong written and verbal communication skills
• Ability to work onsite in Redmond, WA

Preferred

• Experience supporting AR/VR, gaming, simulation, or immersive technology platforms
• Familiarity with Unity and/or Unreal Engine
• Experience with ADB or command‑line deployment tools
• Python or PowerShell scripting experience
• Experience with graphics profiling or performance analysis tools
• Understanding of networking fundamentals and low‑latency streaming technologies
• Experience supporting technically complex hardware and software ecosystems

Redmond, WA (100% Onsite) <br> Full‑Time W‑2 Position <br> $25.00 - $31.00 per Hour DOE <br> Monday - Friday | 8:30 AM - 5:00 PM PST

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) with Employer Match
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Dependent Coverage Available