AR Supervisor

Rockclifforalsurgery; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k with match

Eight paid holidays

Up to four weeks of vacation in the first year

Job summary

A dynamic oral surgery practice in Charlotte seeks an Accounts Receivable Supervisor to facilitate communications between insurance companies, patients, and practices. You will handle claims resolution, research denials, and document activities in the management system. Candidates should have a high school diploma, with preference for a Bachelor's in Accounting and 2-3 years of medical or dental office experience. We offer competitive pay, benefits, and a supportive work environment.

Qualifications

• High school diploma or GED required.
• 2-3 years of experience in a medical or dental office preferred.

Responsibilities

• Resolve claims submitted to Insurance Companies using various portals.
• Research denied claims for resolution steps.
• Draft appeal letters and track payment trends.
• Document all claim resolution activities.

Skills

Claims resolution

Effective communication

Detail-oriented

Research skills

Education

Bachelor's degree in Accounting or related field

Job description

Become a valued team member for a dynamic, growing, fast-paced oral surgery practice where you are encouraged to learn and grow! Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all of our patients. We offer exceptional benefits, 401k (with match), eight paid holidays, and you accrue up to four weeks of vacation in your first year alone!

Pay ranges noted are autogenerated by Indeed (or other career sites) are not Flagship’s evaluation of pay which is a consideration of job experience, certifications, etc.

The Accounts Receivable Supervisor plays a vital role in our organization as a liaison between Insurance Companies, Patients and our Practices. The Accounts Receivable Supervisor supports the Flagship Practices by processing and resolving claims that have been submitted to Insurance Companies for services provided to our Patients. As a detailed‑oriented professional, the Accounts Receivable Supervisor monitors, documents resolution activities, and submits information necessary to generate Insurance Payments. This includes, but is not limited to, confirming the claims are received and on file for payment processing, sending medical records for proof of medical necessity, requesting payments, and submitting appeals to overturn denials.

• Resolves claims submitted to Insurance Companies utilizing Insurance Company portals/websites as well as Insurance Company
• contact/call centers to capture the status on claims and collects payments for services provided.
• Researches denied claims to determine next steps in claim resolution.
• Drafts appeal letters and submits additional information needed for Insurance Companies to process claims for payment.
• Tracks and communicate payment and denial trends.
• Documents claim resolution activities in the practice management system, detailing the movement towards resolution.
• Ensures all claims reviewed/processed are in correct account category in the practice management system.
• Reports on status of assigned accounts to Revenue Cycle Supervisor weekly/upon request.
• Completes ad hoc claim work lists assigned by Revenue Cycle Leadership.
• Communicates effectively with co-workers, insurance companies, Practices, Providers, and Patients.
• Maintains and promotes professional competence through continuing education and other learning experiences.
• Adheres to HIPAA Privacy and Security policies and procedures while performing job duties and responsibilities.
• Actively participates in Revenue Cycle Team meetings, voicing successes, barriers, and process improvement opportunities.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma/GED

Preferred Qualifications

• Bachelor's degree in Accounting or related field
• 2-3 years Medical and/or Dental Office experience