AR Specialist (Bilingual Spanish)

Insight Global; Irondale (AL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Insight Global is seeking an Accounts Receivable Specialist to support daily AR operations, collections, payment processing, and customer account management. The role partners with internal teams and customers to ensure accurate cash application and timely collections.

The position requires 2–5 years in AR, strong Excel skills, and experience with ERP systems such as PeopleSoft. Bilingual capability in Spanish is a plus for our diverse client base in the United States.

Qualifications

• 2–5 years of AR/Collections experience.
• Strong cash application and reconciliation knowledge.
• Experience with ERP systems, Excel proficiency, and attention to detail.

Responsibilities

• Apply, reconcile, and allocate customer payments for accurate records.
• Manage collections and assist with AR cleanup initiatives.
• Communicate with customers on invoice status and payments.
• Process invoices via customer portals and ensure deadlines.
• Provide supporting docs to validate invoices and payments.
• Resolve unapplied or misapplied payments.
• Handle payment exceptions including card and electronic payments.
• Assist EFT setup and payment inquiries from customers.
• Identify collection barriers and coordinate with internal teams.
• Prepare AR reports and account updates for stakeholders.

Skills

Accounts Receivable

Collections

Cash application

Excel

Spanish language (Mexico & Puerto Rico

ERP systems

Education

High school diploma or GED

Tools

PeopleSoft

Job description

Job Description

We are seeking a detail-oriented Accounts Receivable Specialist to support day-to-day AR operations, collections efforts, payment processing, and customer account management. This role partners closely with internal teams and external customers to ensure accurate cash application, timely collections, and overall account accuracy.

Key Responsibilities

• Apply, reconcile, and allocate customer payments to maintain accurate financial records and support cash flow objectives.
• Manage collections activities, resolve outstanding balances, and assist with AR cleanup initiatives.
• Communicate directly with customers regarding invoice status, payment inquiries, and collection efforts.
• Submit and manage invoices through customer payment portals while ensuring compliance with customer requirements and deadlines.
• Provide supporting documentation, including proof of delivery and remittance information, to validate invoices and facilitate payment.
• Research and resolve unapplied or misapplied payments.
• Process payment exceptions, including credit card transactions and electronic payments.
• Assist customers with EFT setup and payment-related inquiries.
• Identify barriers affecting collections and collaborate with internal departments to drive resolution.
• Prepare AR reports and account updates for internal stakeholders and customers.
• Support continuous improvement efforts and assist with additional accounting-related projects as needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• High school diploma or GED required.
• 2-5 years of experience in Accounts Receivable, Collections, Accounting, or a related field.
• Strong understanding of cash application, payment reconciliation, and collections processes.
• Excellent communication and customer service skills.
• Highly organized with strong attention to detail and accuracy.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience with ERP systems; PeopleSoft experience is a plus.
• Advanced Microsoft Excel skills with proficiency in Microsoft Office applications. Fluent in Spanish (Mexico & Puerto Rico)