AR Specialist

fal; San Francisco (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Equity

Benefits package

Job summary

fal is hiring an AR Specialist to own the accounts receivable lifecycle, optimize cash flow, and partner with Finance, Sales, Operations and Customer Success. This startup role thrives in a fast-paced environment, with opportunities to improve processes and drive operational excellence.

Ideal candidates bring 3+ years in AR/billing, experience in SaaS or tech, and strong communication skills. Competitive compensation, equity, and benefits are offered in a downtown San Francisco setting.

Qualifications

• 3+ years of accounts receivable, billing, or collections experience.
• Experience in SaaS, technology, or startup environments.
• Strong understanding of AR processes, collections, and cash application workflows.
• Experience with ERP/accounting systems.
• Excellent communication and negotiation skills; comfortable calling customers.
• Strong organizational skills with high attention to detail.
• Ability to prioritize and manage multiple deadlines in a fast-paced environment.

Responsibilities

• Manage end-to-end AR process including invoicing, payment tracking, and reconciliation.
• Monitor aging reports and follow up on outstanding invoices.
• Maintain accurate customer records and resolve billing discrepancies.
• Support month-end close activities related to AR and cash applications.
• Execute collection strategies to reduce DSO and improve cash collections.
• Build relationships with customer AP teams to resolve delays professionally.
• Collaborate with Sales to ensure billing accuracy and smooth onboarding.
• Help implement scalable AR systems and best practices in a high-growth startup.
• Prepare weekly AR aging and collections reports; track KPIs.

Skills

Accounts Receivable

Billing

Collections

SaaS

Startup experience

ERP systems

Negotiation

Phone calls

Tools

Tesorio

ERP/Accounting Systems

Job description

fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.

As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.

fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.

As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.

About Us

We’re looking for a detail-oriented and proactive AR Specialist to own collections processes, improve cash flow operations, and partner cross-functionally with Finance, Sales, Operations and Customer Success teams. This role is ideal for someone who thrives in startup environments, and enjoys solving operational challenges.

Responsibilities

Accounts Receivable Management

• Manage the end-to-end accounts receivable process, including invoicing, payment tracking, and account reconciliation

• Monitor aging reports and proactively follow up on outstanding invoices

• Maintain accurate customer account records and resolve billing discrepancies in a timely manner

• Support month-end close activities related to AR and cash application

Collections & Cash Flow Operations

• Execute collection strategies to reduce DSO and improve cash collections

• Build strong relationships with customer AP teams to resolve payment delays professionally and efficiently

• Escalate high-risk or delinquent accounts appropriately while maintaining positive customer relationships

• Analyze customer payment trends and identify collection risks early

Systems & Process Improvement

• Utilize collection tools to manage collection workflows, automate outreach, and track collection performance metrics

• Collaborate with Finance leadership to optimize AR processes, reporting, and controls

• Partner with Sales to ensure billing accuracy and smooth customer onboarding

• Help implement scalable systems and best practices suitable for a high-growth startup environment

Reporting & Analytics

• Prepare weekly AR aging and collections reports for leadership

• Track KPIs, including DSO, collection effectiveness, and overdue balances

• Support audit requests and maintain documentation for compliance purposes

Qualifications

Required

• 3+ years of experience in Accounts Receivable, Billing, or Collections

• Experience in a SaaS, technology, or startup environment preferred

• Strong understanding of AR processes, collections strategies, and cash application workflows

• Experience with ERP/accounting systems

• Excellent communication and negotiation skills and comfortable calling customers on the phone

• Strong organizational skills with high attention to detail

• Ability to prioritize and manage multiple deadlines in a fast-paced environment

Preferred

• Hands-on experience with Tesorio or similar AR automation/collections platforms

• Experience supporting enterprise or B2B customers

• Familiarity with SaaS billing models, contracts, and revenue operations

• Use AI tool to perform analysis and summary

• Experience working cross-functionally with Sales and Operations

Why Join Us?

• Opportunity to shape the accounting foundation of a high-growth AI startup.

• Work with a collaborative, mission-driven team.

• Competitive compensation, equity, and benefits.

• High autonomy and real ownership over core financial operations.

Compensation

• $100,000 - $140,000 + equity + comprehensive benefits package

Location

• We are currently hiring in downtown San Francisco.