AR Specialist

Insight Global; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

Insight Global is seeking an Accounts Receivable Specialist to manage invoices, payments, and collections. The role involves posting payments, reconciling customer accounts, and collaborating with project teams to resolve billing issues.

The ideal candidate will have 2+ years in AR, a high school diploma (associate degree preferred), and familiarity with lien releases and construction contracts. This is an on-site Phoenix position supporting our clients and internal teams.

Qualifications

• High school diploma or equivalent required; associate’s degree in accounting, Finance, or Business is a plus.
• Minimum 2 years of accounts receivable experience.
• Experience processing high-volume customer payments.
• Familiarity with lien releases, billing schedules, and construction contracts is a plus.

Responsibilities

• Generate and send customer invoices.
• Monitor outstanding invoices and accounts.
• Follow up with customers regarding overdue payments.
• Apply and post customer payments accurately.
• Reconcile customer account balances.
• Research and resolve billing discrepancies or payment issues.
• Process credit memos and adjustments when needed.
• Maintain accurate customer records in the accounting system.
• Assist with month-end reporting and AR reconciliations.
• Work closely with Project Managers, Service Coordinators, and customers regarding invoicing and collections.

Skills

Accounts Receivable

Payment Processing

Payment Posting

Customer Communication

Education

High School Diploma or equivalent

Associate degree in Accounting/Finance/Business

Job description

Job Description

An Accounts Receivable (AR) Specialist would typically be responsible for managing customer payments, maintaining accurate billing records, and helping ensure the company collects revenue on time.

Core Responsibilities

• Generate and send customer invoices.
• Monitor outstanding invoices and accounts.
• Follow up with customers regarding overdue payments.
• Apply and post customer payments accurately.
• Reconcile customer account balances.
• Research and resolve billing discrepancies or payment issues.
• Process credit memos and adjustments when needed.
• Maintain accurate customer records in the accounting system.
• Assist with month-end reporting and AR reconciliations.
• Work closely with Project Managers, Service Coordinators, and customers regarding invoicing and collections.

Day-to-Day Activities

• Reviewing aging reports.
• Calling or emailing customers about past-due invoices.
• Posting payments received via ACH, wire, check, or credit card.
• Coordinating with operations teams to obtain backup documentation for invoices.
• Tracking lien waivers, purchase orders, or contract requirements when applicable.
• Preparing AR reports for leadership.
• Process and apply customer payments received via: Check, EFT/ACH, wire & credit card.
• Retrieve and review remittance advice from customer portals, emails, and banking platforms.
• Accurately post payments to customer accounts and invoices within the ERP/accounting system.
• Research and resolve unapplied cash, short payments, overpayments, duplicate payments, and payment discrepancies.
• Process customer credit card payments and maintain PCI compliance requirements.
• Collaborate with Accounts Receivable, Collections, Sales, and Project Management teams to resolve payment issues.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

Skills and Requirements

High school diploma or equivalent required; associate’s degree in accounting, Finance, or Business is a plus.

• Minimum 2 years of accounts receivable
• Experience processing high-volume customer payments.
• Familiarity with lien releases, billing schedules, and construction contracts is a plus Associate’s degree in accounting, Finance or Business is a plus.
• Construction industry knowledge is a plus.