AR Specialist

Sentara Healthcare Inc; Norfolk (VA); Hybrid; USD 62,717,000 - 94,187,000; Full time

Job summary

Sentara Healthcare Inc. in Norfolk, VA is seeking an Accounts Receivable Specialist to manage day-to-day AR operations, ensure timely collection from consumers, insurers, and other payers, and resolve billing issues while maintaining accurate records.

The role collaborates with billing, coding, and customer service teams, supports month-end close, and contributes to compliance with healthcare billing regulations.

Qualifications

• At least 1 year of billing and payer system experience.
• Reviewing and processing insurance claims with accuracy.
• Verifying patient information and coding for accuracy.
• Communicating with insurance providers, patients, and internal teams.
• Performing account reconciliations and applying payments or adjustments.
• Maintaining patient account balances and following up on unpaid claims.

Responsibilities

• Manage day-to-day accounts receivable operations and ensure accurate billing.
• Resolve billing issues and reconcile accounts to ensure timely payments.
• Collaborate with billing, coding, and customer service to streamline AR processes.
• Assist with month-end closing activities and financial reporting.
• Address patient or insurer inquiries regarding billing and payments.

Skills

Attention to detail

Communication skills

Healthcare billing

Education

High School Diploma

Job description

Accounts Receivable Specialist

The Accounts Receivable Specialist is responsible for managing the day-to-day operations of the organization's accounts receivable. This role involves ensuring accurate and timely collection of payments from consumers, insurance companies, and other payers. The Accounts Receivable Specialist will work to resolve billing issues, reconcile accounts, and maintain accurate records of transactions to ensure financial health and compliance with industry standards.

This is an On-Site position only (Hampton Roads Geographic Area)

• Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claims, verifying patient information and coding for accuracy.
• Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues. Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.
• Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed. Ensuring adherence to healthcare billing regulations and policies. Assisting with month-end closing activities and financial reporting.
• Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes. Addressing and resolving any patient or insurance inquiries related to billing and payment issues.
• The AR Specialist I should possess strong attention to detail, excellent communication skills, and a solid understanding of healthcare billing practices and payer systems. This role supports the organization’s financial operations by optimizing the accounts receivable process and improving cash flow.

Education

• High School Diploma (Required)

Certification/Licensure

• No specific certification or licensure requirements

Experience

• 1 Year required Billing and Payer System experience
• Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claims
• Verifying patient information and coding for accuracy.
• Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues.
• Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.
• Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed
• timely collection of payments from consumers, insurance companies, and other payers

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.87 - $32.87 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.