AR Representative

Penn Medicine, University of Pennsylvania Health System; Bala Cynwyd (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits program

Prepaid tuition assistance program

Employee health and wellness programs

Job summary

A leading academic healthcare institution in Bala Cynwyd seeks a dedicated individual for the role of Accounts Receivable Specialist. The position involves ensuring timely follow-up on patient billing and claims using the EPIC system. Candidates must have a high school diploma and at least two years of experience in billing or accounting. This role offers opportunities for professional development through training programs and contributes significantly to patient care by ensuring the billing process runs smoothly and efficiently.

Qualifications

• 2+ years of professional experience in billing or accounting.
• Attend and maintain EPIC training with successful completion of exams.

Responsibilities

• Follow up on accounts receivable for designated payers to expedite payment.
• Ensure compliance with internal guidelines for timely collection of invoices.
• Utilize electronic tools to resolve rejected or unpaid claims.
• Document actions taken in the EPIC system regarding follow-ups and account statuses.

Skills

Knowledge of EPIC accounts receivable system

Microsoft Outlook

Excel

Word

Correct Coding Software

Education

H.S. Diploma/GED

Bachelor's degree

Tools

EPIC billing system

Job description

Overview

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Department

Physician Billing

Location

150 Monument Road, Bala Cynwyd, PA

Summary

• In accordance with Physician Billing Office guidelines, follow up on accounts receivable for designated payers in an effort to expedite payment and ensure maximum reimbursement.

Responsibilities

• Responsible for complying with all established internal guidelines to ensure timely and accurate collection of outstanding invoices and correct usage of accounting mechanisms and reporting capabilities using the EPIC accounts receivable system.
• Effectively utilize all electronic tools available to understand and resolve rejected or unpaid claims.
• Identify and report to immediate supervisor any third‑party rejection trends or other issues that may affect claims payment.
• Meet and strive to exceed the productivity measurements as set forth by the PBO senior leadership.
• Document actions taken on follow‑up balance/payment information, next follow‑up, and appropriate activity code used in EPIC.
• When requesting information from departments, ensure professional and appropriate comments are made in EPIC to build positive working relationships with all departments, both internal and external to the PBO.
• Provide required documentation to third‑party payers in a timely and professional manner.
• Maintain training and keep up to date on all features regarding EPIC AR Follow‑up.
• Acquire and maintain a working knowledge of how the EPIC system can best be utilized.
• Acquire and maintain a good working knowledge of how the CPUP/EPIC physician billing system is constructed to assure knowledge and compliance with any special data entry requirements.
• Acquire and maintain a working knowledge of Microsoft Outlook, Excel and Word, payer websites, document imaging, Correct Coding Software and the SMS system.
• Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Perform other duties as assigned to support the unit, department, entity, and health system organization.

Education or Equivalent Experience

• H.S. Diploma/GED (Required)
• 2+ years of professional experience (Required)
• Attend and maintain regularly scheduled EPIC training, successfully passing any required exams (Required)
• Bachelor's degree (Preferred)

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

Live Your Life’s Work

Equal Opportunity

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.