AR Follow Up Coord

RadNet; Los Angeles (CA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vision coverage

Health Savings Accounts with employer funding

Wellness dollars

401(k) Employer Match

Free services at imaging centers for you and your immediate family

Job summary

RadNet is looking for an AR Follow Up Coordinator in Los Angeles to join their team. The role involves working with accounts receivable to ensure reimbursement for services provided and maintaining patient accounts.

Ideal candidates will have strong customer service skills, a high school diploma, and knowledge of medical terminology. With extensive benefits including medical coverage, 401(k) match, and free services at imaging centers, this position offers a great opportunity for advancement.

Qualifications

• 1-2 years prior accounts receivable experience in a medical billing environment preferred.
• Ability to communicate effectively with patients and providers.
• Strong organizational skills to manage multiple tasks effectively.

Responsibilities

• Research accounts and take appropriate actions to promote reimbursement.
• Post rejection codes and follow up on rejected claims.
• Maintain patient’s account information and resolve issues.

Skills

Customer service skills

Knowledge of medical terminology

Computer aptitude

Ability to type 30+ words per minute

Education

High School Diploma

Job description

Artificial Intelligence, Advanced Technology and the very best in patient care define Radiology Forward. With decades of expertise, we offer dynamic cross‑training and advancement opportunities in a team‑focused environment. Our core success comes from people committed to a better healthcare experience. When you join us as a AR Follow Up Coordinator, you will be part of a dedicated team of professionals delivering quality, value, and access in the 21st century and aligning patients, providers, payors and regulators to achieve the best clinical outcomes.

You Will

• Work with AR reports to identify problems on accounts, research accounts and trends, and take appropriate actions to promote reimbursement, bill primary and secondary carriers for services provided, and collect on past‑due accounts.
• Research accounts: request additional information such as referrals, scripts, medical reports, and/or call hospitals.
• Work EOBs to post rejection codes, follow up on rejected claims, and appeal denials; develop and track written correspondence.
• Complete adjustments, check refund request forms, and special transaction forms.
• Work with edit reports to identify problems with transmission claims.
• Answer patient inquiries, maintain patient’s account information, and resolve problems as needed.

You Are

• Genuinely passionate about customer service and able to exercise sound judgement and remain professional in all situations.
• Demonstrate effective and professional communication, interpersonal skills and respect with patients, providers, and colleagues.
• Thrive in a fast‑paced environment, prioritize work with a structured approach, and enjoy providing world‑class customer service.

To Ensure Success In This Role, You Must Have

• Knowledge of medical terminology and a working knowledge of different types of insurance.
• Ability to type 30+ words per minute and have a general computer aptitude.
• High School Diploma required.
• One to two years’ prior accounts receivable experience in a medical billing environment preferred, with general knowledge of the healthcare industry insurance/EOB/payment process.

We Offer

• Comprehensive Medical, Dental and Vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) Employer Match.
• Free services at any of our imaging centers for you and your immediate family.

Pay

Pay Range: $20.00-$23.00 per hour.