AR Credit & Collections Clerk II

Replacement Parts, Inc.; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) employer matching

Paid vacation

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Job summary

Replacement Parts, Inc. seeks a Credit Clerk II in Little Rock, AR, to process customer payments, resolve AR issues, and support store and warehouse collaboration. The role emphasizes accuracy, timely communication, and adherence to policy to maintain healthy receivables.

The position requires a high school diploma and at least 1 year of related experience, with strong Excel and data-entry skills. Benefits include 401(k) matching, paid time off, and health coverage.

Qualifications

• Provide exceptional customer service over the phone and through email and standard mail.
• Review aging of accounts, DSO, bad debt, service charges and discount policy.
• Review past due accounts, collect money from past due accounts, collect service charges, and resolve customer problems.
• Handle resolution of deductions.
• Arrange resolutions for suspended checks.
• Resolve NSF checks.
• Assist cash application department with unapplied cash.
• Follow up with returned material authorizations.
• Accomplish detailed research and record-keeping.
• Apply understanding of basic accounting principles and data entry.

Responsibilities

• Provide exceptional customer service and communicate clearly with customers and internal teams.
• Ensure accurate posting and reconciliation of payments and credits.
• Investigate and resolve discrepancies in accounts receivable.
• Maintain organized records and fast data entry for cash postings.

Skills

Customer service

Accounts receivable

DSO analysis

Data entry

Communication

Education

High school diploma or equivalent

1 year of relevant job experience

Tools

Microsoft Office

10-key typing

Job description

Replacement Parts, Inc. seeks a Credit Clerk II in Little Rock, AR, to process customer payments, resolve AR issues, and support store and warehouse collaboration. The role emphasizes accuracy, timely communication, and adherence to policy to maintain healthy receivables.

The position requires a high school diploma and at least 1 year of related experience, with strong Excel and data-entry skills. Benefits include 401(k) matching, paid time off, and health coverage.