AR Collections Specialist

Alsco Uniforms; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking an Accounts Receivable Clerk in the Chicago area to support the Office Manager with collection and maintenance of charge accounts per policy. You will resolve A/R issues with strong communication and organized processes.

The role is non-exempt with duties including processing payments, following up on delinquent accounts, preparing reports, and coordinating payment arrangements with customers. Strong Excel and data-entry skills are essential.

Qualifications

• Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
• Excellent written and verbal communication skills in English, especially in telephone skills.
• Proven excellent interpersonal skills and ability to work successfully in a team environment.
• Great organizational and multi‑tasking skills; detail oriented.
• Show successful experience in the ability to enthusiastically press into action collection efforts.
• Demonstrate a good understanding of general business operating procedures and be proficient in data entry.

Responsibilities

• Process customer payments according to company policy.
• Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
• Provide regular communication to management regarding the status of account collections.
• Organize a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e‑mail, mail, or in‑person to make payment arrangements on delinquent accounts.
• Perform reference checks of all credit applications and report findings to management.
• Investigate and resolve customer inquiries on time.
• Submit accounts to management for bad debt write‑offs.
• Fax or e‑mail invoices to customers for payment.
• Perform other tasks as required.
• May perform some of the other general office functions.

Skills

Excel aging/past due

Communication skills

Interpersonal skills

Organizational / multi-tasking

Data entry

Debt collection understanding

Tools

Excel

Job description

Alsco Uniforms is seeking an Accounts Receivable Clerk in the Chicago area to support the Office Manager with collection and maintenance of charge accounts per policy. You will resolve A/R issues with strong communication and organized processes.

The role is non-exempt with duties including processing payments, following up on delinquent accounts, preparing reports, and coordinating payment arrangements with customers. Strong Excel and data-entry skills are essential.