Accounts Receivable Clerk

Alsco Uniforms; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking an Accounts Receivable Clerk in the Chicago area to support the Office Manager with collection and maintenance of charge accounts per policy. You will resolve A/R issues with strong communication and organized processes.

The role is non-exempt with duties including processing payments, following up on delinquent accounts, preparing reports, and coordinating payment arrangements with customers. Strong Excel and data-entry skills are essential.

Qualifications

• Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
• Excellent written and verbal communication skills in English, especially in telephone skills.
• Proven excellent interpersonal skills and ability to work successfully in a team environment.
• Great organizational and multi‑tasking skills; detail oriented.
• Show successful experience in the ability to enthusiastically press into action collection efforts.
• Demonstrate a good understanding of general business operating procedures and be proficient in data entry.

Responsibilities

• Process customer payments according to company policy.
• Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
• Provide regular communication to management regarding the status of account collections.
• Organize a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e‑mail, mail, or in‑person to make payment arrangements on delinquent accounts.
• Perform reference checks of all credit applications and report findings to management.
• Investigate and resolve customer inquiries on time.
• Submit accounts to management for bad debt write‑offs.
• Fax or e‑mail invoices to customers for payment.
• Perform other tasks as required.
• May perform some of the other general office functions.

Skills

Excel aging/past due

Communication skills

Interpersonal skills

Organizational / multi-tasking

Data entry

Debt collection understanding

Tools

Excel

Job description

Job Summary

The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts by company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively.

Classification: Non-Exempt

Essential Functions

• Process customer payments according to company policy.
• Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
• Provide regular communication to management regarding the status of account collections.
• Organize a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e‑mail, mail, or in‑person to make payment arrangements on delinquent accounts.
• Perform reference checks of all credit applications and report findings to management.
• Investigate and resolve customer inquiries on time.
• Submit accounts to management for bad debt write‑offs.
• Fax or e‑mail invoices to customers for payment.
• Perform other tasks as required.

Additional Functions

• May perform some of the other general office functions.

Qualifications

• Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
• Excellent written and verbal communication skills in English, especially in telephone skills.
• Proven excellent interpersonal skills and ability to work successfully in a team environment.
• Great organizational and multi‑tasking skills; detail oriented.
• Show successful experience in the ability to enthusiastically press into action collection efforts.
• Demonstrate a good understanding of general business operating procedures and be proficient in data entry.

Typical Physical Activity

• Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.

Typical Environmental Conditions

• Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot.

Travel Requirements: None

Our Benefits

• 401 K Plan with Company Match
• Medical, Dental, Vision, and FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Employee Assistance Program (EAP)

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

About Us

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Equal Opportunity Employer

Alsco Uniforms provides equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other status protected by applicable federal, state, or local law.

The Company also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.

Thank you for your interest in joining Alsco Uniforms.

Employment is contingent upon successful completion of background and drug screening.

Revised: 04/08/2024

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.