Accounts Receivable Clerk

Alsco Inc.; Lanham (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking an Accounts Receivable Clerk to support the Office Manager with billing and collections. The role emphasizes effective communication to resolve A/R issues and maintain accurate charge accounts in line with company policy.

Key tasks include processing payments, monitoring aging accounts, coordinating with management, and maintaining regular status updates. The position requires strong Excel skills, thorough data entry, and teamwork in a fast-paced environment.

Qualifications

• Proficient with MS Office, with emphasis on Excel spreadsheets for aging/past due accounts.
• Excellent written and verbal communication in English, especially on the phone.
• Strong interpersonal and teamwork abilities; well organized and detail oriented.
• Ability to press into action collection efforts and understand general business operating procedures.

Responsibilities

• Process customer payments per policy.
• Monitor accounts for non-payment, skipped invoices, and partial payments.
• Provide regular updates to management on collections status.
• Organize a recovery system and initiate collection efforts.
• Complete monthly/quarterly closing statements and generate reports.
• Contact customers by phone, e-mail, mail, or in person to arrange payment on delinquent accounts.
• Perform credit reference checks and report findings to management.
• Investigate and resolve customer inquiries promptly.
• Submit accounts for bad debt write-offs as needed.
• Fax or e-mail invoices to customers for payment.
• Perform other duties as required.

Skills

MS Office

Excel

Communication skills

Interpersonal skills

Organizational skills

Data entry

Teamwork

Education

None

Tools

Excel

Job description

The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts by company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively.

Essential Functions:

• Process customer payments according to company policy.
• Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
• Provide regular communication to management regarding the status of account collections.
• Organize a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e-mail, mail, or in-person to make payment arrangements on delinquent accounts.
• Perform reference checks of all credit applications and report findings to management.
• Investigate and resolve customer inquiries on time.
• Submit accounts to management for bad debt write-offs.
• Fax or e-mail invoices to customers for payment.
• Perform other tasks as required.

Additional Functions:

• May perform some of the other general office functions.

Qualifications:

• Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
• Excellent written and verbal communication skills in English, especially in telephone skills.
• Proven excellent interpersonal skills and ability to work successfully in a team environment.
• Great organizational and multi-tasking skills; detail oriented.
• Show successful experience in the ability to enthusiastically press into action collection efforts.
• Demonstrate a good understanding of general business operating procedures and be proficient in data entry.

Typical Physical Activity:

• Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.

Typical Environmental Conditions:

• Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot.

Travel Requirements

None

• 401 K Plan with Company Match
• Medical, Dental, Vision, and FSA/HSA
• Life Insurance, Disability Insurance
• Employee Assistance Program (EAP)

Benefits may vary for positions covered by a collective bargaining agreement.

Fo r a general description of benefits that are being offered for this position, please visit alsco.com/benefits .

About Us:

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Equal Opportunity Employer:

Alsco Uniforms provides equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other status protected by applicable federal, state, or local law. The Company also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.

Thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and drug screening.

Revised: 04/08/2024

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.