Aquatics Supervisor

Life Time; Urbandale (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Life Time is seeking an Aquatics Supervisor to lead our pools and teach exceptional service to members in a fast-paced environment. You will oversee Aquatics Team Members, assist with training, and ensure a clean, safe, and welcoming facility for all guests.

Responsibilities include responding to member inquiries, maintaining high programming standards, and actively promoting Life Time swim programs. A strong background in lifeguarding, coaching, and customer service is preferred.

Qualifications

• High School Diploma, GED, or equivalent required.

Responsibilities

• Ensures Aquatics Team Members offer a safe and friendly environment for all members and guests
• Responds to Member inquiries about Life Time programs, products, services, policies, and procedures
• Ensures we have the highest level of programming
• Promotes Life Time swim program

Skills

Customer service

Communication

Swimming ability

Team supervision

Education

High School Diploma, GED, or equivalent

Job description

++Position Summary++

As the Aquatics Supervisor, you will enjoy working in a fast-paced environment. You will help members improve their swimming in our state-of-the-art recreational and lap pools, both indoors and out. This position assists in managing and training all Aquatics Team Members. You will help members and guests by providing great customer service and maintaining the cleanliness and order of our Aquatics Facilities.

++Job Duties and Responsibilities++

• Ensures Aquatics Team Members offer a safe and friendly environment for all members and guests
• Responds to Member inquiries about Life Time programs, products, services, policies, and procedures
• Ensures we have the highest level of programming
• Promotes Life Time swim program

++Minimum Required Qualifications:++

• Ability to work in a stationery position and move about the club for prolonged periods of time
• Ability to communicate and exchange information with guests who have inquiries about Life Time products and services
• Ability to swim 300 yards/meters without stopping
• Ability to routinely bend to raise 20 lbs or less and occasionally bend to lift more than 20lbs
• Ability to tread water for 1 minute
• Ability to swim, retrieve a 10 lb diving brick from the bottom of the pool and swim the brick to the top without stopping

Education:

• High School Diploma, GED, or equivalent

Years of Experience:

• 6 months of customer service experience
• 1 year coaching and/or swim instructor experience
• 1 year of lifeguarding experience
• 6 months of head guard or supervising experience

Licenses / Certifications / Registrations:

• StarGuard Elite Lifeguard, BLS CPR, and First Aid Certified (or bridge to StarGuard when current certification expires or within 1st year, whichever is first). For Canada, Lifesaving Society Lifeguard certification and Standard FA with CPR C.

Preferred Qualifications:

Some college or working towards a 4 year degree

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.