Aquatics Supervisor

Life Time Inc.; Urbandale (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

Life Time Inc. is seeking an Aquatics Supervisor in Urbandale, IA to lead and train the Aquatics Team, ensuring exceptional guest service and a clean, safe pool environment both indoors and outdoors.

You will oversee programming quality, respond to member inquiries, and promote Life Time swim offerings while maintaining high professional standards. This is a hands-on leadership role with a focus on safety and customer care.

Qualifications

• Minimum requirements include high school diploma or GED.
• Ability to swim 300 yards/meters without stopping.
• Ability to lift up to 20 lbs and occasionally more.
• StarGuard Elite Lifeguard (or equivalent) and CPR/First Aid certifications.

Responsibilities

• Ensure Aquatics Team Members provide a safe and friendly environment.
• Respond to member inquiries about Life Time programs, products, services, policies, and procedures.
• Maintain high quality programming and programming standards.
• Promote Life Time swim programs to members and guests.

Skills

Customer service

Communication

Lifeguarding

Coaching

Team supervision

Education

High School Diploma

GED

Job description

Position Summary

As the Aquatics Supervisor, you will enjoy working in a fast-paced environment. You will help members improve their swimming in our state-of-the-art recreational and lap pools, both indoors and out. This position assists in managing and training all Aquatics Team Members. You will help members and guests by providing great customer service and maintaining the cleanliness and order of our Aquatics Facilities.

Position Summary

As the Aquatics Supervisor, you will enjoy working in a fast-paced environment. You will help members improve their swimming in our state-of-the-art recreational and lap pools, both indoors and out. This position assists in managing and training all Aquatics Team Members. You will help members and guests by providing great customer service and maintaining the cleanliness and order of our Aquatics Facilities.

Job Duties And Responsibilities

• Ensures Aquatics Team Members offer a safe and friendly environment for all members and guests


• Responds to Member inquiries about Life Time programs, products, services, policies, and procedures


• Ensures we have the highest level of programming


• Promotes Life Time swim program

Minimum Required Qualifications

• Ability to work in a stationery position and move about the club for prolonged periods of time


• Ability to communicate and exchange information with guests who have inquiries about Life Time products and services


• Ability to swim 300 yards/meters without stopping


• Ability to routinely bend to raise 20 lbs or less and occasionally bend to lift more than 20lbs


• Ability to tread water for 1 minute


• Ability to swim, retrieve a 10 lb diving brick from the bottom of the pool and swim the brick to the top without stopping

Education

• High School Diploma, GED, or equivalent

Years of Experience

• 6 months of customer service experience


• 1 year coaching and/or swim instructor experience


• 1 year of lifeguarding experience


• 6 months of head guard or supervising experience

Licenses / Certifications / Registrations

• StarGuard Elite Lifeguard, BLS CPR, and First Aid Certified (or bridge to StarGuard when current certification expires or within 1st year, whichever is first). For Canada, Lifesaving Society Lifeguard certification and Standard FA with CPR C.

Preferred Qualifications

Some college or working towards a 4 year degree

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.