Aquatics - Pool Attendant Supervisor (2nd Shift)

Holiday Inn Club Vacations; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Matching 401K

Growth opportunities

Medical, Dental & Vision Benefits

Employee Assistance Program

PTO

Travel benefits & club vacations

Tuition reimbursement

Strong company culture

Job summary

Holiday Inn Club Vacations is seeking a 2nd shift pool attendant supervisor in Orlando to ensure a safe, clean, and enjoyable experience for guests. You will monitor pool and deck activity, enforce safety rules, train staff, and assist with guest service opportunities in a fast-paced resort setting.

The role requires strong English communication, swimming ability, CPR/First Aid certification, and a minimum of three months’ pool experience.

Qualifications

• Ability to effectively communicate in English for business and safety.
• Strong swimming competency and water safety awareness.
• CPR and first aid certification required; on-site training may be provided.
• Team player focused on safety and guest satisfaction.
• Minimum 3 months of pool attendant experience or equivalent.

Responsibilities

• Supervise pool area and enforce all deck, pool and slide rules.
• Assign personnel, train new pool attendants, and manage breaks.
• Upsell resort facilities and services to enhance guest satisfaction.
• Perform safety inspections and maintain CPR/rescue readiness.
• Maintain cleanliness of decks, pools, tables, chairs and umbrellas.
• Complete reports legibly and respond effectively in emergencies.

Skills

English communication

Strong swimmer

CPR First Aid certification

Job description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for Supervising and providing a safe, clean and enjoyable environment for all guests by consistently monitoring pool and deck activity and enforcing safety rules.

Availability - 2nd shift (3pm to 11:30pm)

COMPANY BENEFITS

• Matching 401K
• Growth & Developmental Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

ESSENTIAL FUNCTIONS AND TASKS

• Pool attendant supervisors must correct unsafe behaviors in a positive and friendly way, using initiative and creativity.
• Assign personnel to positions, train new pool attendants, fill positions and assist with breaks if necessary.
• Actively seek opportunities to provide excellent guest service and provide information beneficial to guest satisfaction by up selling resort facilities and services. Prevent injuries and eliminate hazards, recognize and respond effectively in emergency situations and operate all slide towers in a safe manner.
• Politely and consistently enforce all deck, pool and slide rules
• Clean and maintain decks, pools, tables, chairs and umbrellas. Maintenance and cleaning duties assigned by your supervisor. E.g. towel light chemical cleaning, sweeping and trash pick-up.
• Perform safety inspections prior to and during operation.
• Maintain CPR and rescue skills for internal and external testing. Participate in scheduled in-service training on land and in water. Keep certifications current.
• Use personal protective equipment when dealing with potentially infectious bodily fluids.
• Complete all reports legibly.

QUALIFICATIONS

• Effectively communicate in English for business and safety reasons
• Show competency in water - Strong swimmer
• Certification of deep-water safety skills, first aid and CPR required. Training may be given on site.
• Participates in proactive team efforts to achieve departmental and company goals.
• Carries out any reasonable request by management of which the employee is capable of performing.
• Should have a minimum at least (3) months of pool attendant experience or equivalent.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.