Aquatics Operations Lead: Coaching, Safety & Growth

Goldfish Swim School; Rochester (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Goldfish Swim School is seeking an Assistant General Manager - Aquatics to lead daily operations of lessons, training of instructors and deck supervisors, and ensure safe, high-quality experiences for every family. This role blends people leadership with poolside oversight and accountability on performance and safety.

You'll manage staffing, coach on skill evaluation, and ensure the Emergency Action Plan is practiced. Evening and weekend availability is required to support our busy schedule.

Qualifications

• 1-2 years of experience in aquatics or youth programming.
• A natural coach who gives feedback early, often, and constructively.
• Comfortable with digital tools and learning new systems quickly.
• A safety-first mindset with the ability to lead a team calmly under pressure.
• Required to obtain a Lifeguard Certification through Goldfish Swim School.
• Must be available for evening and weekend shifts.

Responsibilities

• Keep lessons running on time, on brand, and at the highest level of quality every shift.
• Coach instructors on accurate, consistent skill evaluation so move-up decisions reflect readiness.
• Use attendance and performance data to spot problems and adjust in real time.
• Review performance trends daily and align expectations with staff before shifts.
• Guide new hires from day one through training to ensure success.
• Conduct formal evaluations for instructors and deck supervisors and advise on staffing decisions.
• Track and maintain staff certifications to ensure records are current.

Skills

Coaching

Leadership

Safety

Digital tools

Lifeguard certification

Evening/weekend availability

Job description

Goldfish Swim School is seeking an Assistant General Manager - Aquatics to lead daily operations of lessons, training of instructors and deck supervisors, and ensure safe, high-quality experiences for every family. This role blends people leadership with poolside oversight and accountability on performance and safety.

You'll manage staffing, coach on skill evaluation, and ensure the Emergency Action Plan is practiced. Evening and weekend availability is required to support our busy schedule.