Aquatics Manager

Greek Peak; Town of Truxton (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Team-oriented culture

Growth opportunities

Meaningful work

Indoor waterpark environment

Job summary

Greek Peak Mountain Resort's Cascades Indoor Waterpark seeks an Aquatics Manager to lead daily waterpark operations, uphold safety standards, and deliver guest-focused service.

You will develop staff, coordinate lifeguard training, manage schedules and budgets, and ensure compliance with NY health regulations, creating a welcoming, safe experience for guests.

Join a team that values leadership, accountability, and memorable family experiences at a premier resort.

Qualifications

• Associate degree or 2+ years aquatics management experience.
• Experience leading and training staff in an aquatic environment.
• Knowledge of NY health requirements, safety procedures, and emergency response.
• Ability to communicate clearly with guests, staff, and management.

Responsibilities

• Oversee daily waterpark and arcade operations to ensure safety and service.
• Maintain compliance with NY health standards and coordinate Health Department inspections.
• Monitor lifeguard certifications and ongoing training.
• Maintain emergency action plans and coordinate responses with resort departments.
• Recruit, train, and mentor staff including lifeguards and arcade employees.
• Manage staff schedules, payroll approvals, and performance feedback.
• Keep records of safety checks, inspections, training, and reports.
• Monitor budgets and payroll within approved limits.

Skills

Leadership

Staff development

Guest service

Safety & compliance

Communication

Decision making

Education

Associate degree or 2+ years aquatics management experience

Job description

Greek Peak Mountain Resort Mission Statement

Join Our Team as an Aquatics Manager!
Are you a dependable leader with a passion for water safety and outstanding guest service? As the Aquatics Manager at Greek Peak Mountain Resort's Cascades Indoor Waterpark, you'll oversee daily waterpark and arcade operations, support staff development, and help create a safe, welcoming environment for guests. This is your opportunity to put your leadership skills to work while enjoying the perks of working at the resort!

What You’ll Do:
Operations & Safety

• Oversee daily operations of the waterpark and arcade to support guest safety, efficient operations, and exceptional service.
• Maintain compliance with applicable New York State health and sanitation requirements and coordinate Health Department inspections.
• Monitor lifeguard certifications and training to ensure staff maintain current credentials and complete required training and in-service hours.
• Maintain emergency action plans and coordinate emergency response procedures with other resort departments.

Guest Experience & Facility Management:

• Maintain a clean and welcoming environment throughout the waterpark, including bathrooms and storage areas.
• Respond to guest needs by addressing questions, requests, and concerns professionally.
• Oversee reservations and ticket sales and assist guests as needed.
• Enforce waterpark rules consistently and professionally.
• Coordinate facility repairs by submitting work orders and following up on maintenance needs.
• Recruit, train, and mentor staff, including lifeguards and arcade employees.
• Coordinate weekly fitness training to support lifeguard conditioning and rescue readiness.
• Manage staff schedules to support appropriate coverage and operational needs.
• Oversee payroll approvals and performance management and provide clear expectations and ongoing feedback.
• Maintain accurate records of safety checks, inspections, training, and operational reports.
• Monitor budgets, expenses, and payroll within approved limits.

Who We’re Looking For:

• Education & Experience: An associate degree in a related field or at least two years of aquatics management experience.
• Leadership & Team Development: You have demonstrated experience leading, training, and supporting staff in an aquatic environment.
• Safety & Compliance Knowledge: You understand applicable health requirements, safety procedures, and emergency response practices.
• Sound Judgment: You can assess situations quickly and make thoughtful decisions under pressure.Clear Communication: You interact professionally with guests, staff, and management.

Work Environment & Physical Demands:

• Indoor Waterpark Conditions: Work in a high-humidity indoor waterpark environment.
• Physical Requirements: Lift up to 50 pounds and stand for extended periods.

Location & Schedule:
Location: Cascades Indoor Waterpark at Greek Peak Mountain Resort, Cortland, NY
Schedule: Scheduling is based on waterpark operating hours, staffing needs, and peak business periods.

Why Join Greek Peak?

• Unique Work Environment: Work in a lively, family-friendly resort where each day brings new challenges and rewarding experiences.
• Team-Oriented Culture: Lead a team with a shared commitment to water safety and outstanding guest service.
• Opportunities for Growth: Strengthen your leadership, staff development, and facility operations skills.
• Meaningful Work: Play a vital role in helping guests enjoy safe, memorable waterpark experiences.

Commuting Made Easy with Centro Bus Service

Working at Greek Peak or Hope Lake Lodge is more accessible than ever thanks to Centro's Route 11, which provides weekday bus service between Cortland, Virgil, Greek Peak, and Marathon. Whether you're coming from nearby towns or looking for a car-free commute, Route 11 makes it easy to get to work reliably and on time.

• Runs Monday through Friday, with two morning and two evening trips daily
• Convenient pickup/drop-off location at the bottom of the Hope Lake Lodge driveway on Route 392
• Evening departure times from Greek Peak:
  • To Marathon: 4:43 PM
  • To Cortland: 5:13 PM