Aquatics Manager

British Swim School; Missouri City (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization dedicated to water safety and community impact! As an Aquatics Manager, you'll oversee operations, manage a team of instructors, and ensure the delivery of high-quality swim programs. This role offers a unique opportunity to make a difference in the lives of children and adults alike, promoting essential swimming skills and safety awareness. With competitive pay, flexible schedules, and opportunities for professional growth, this position is perfect for those passionate about teaching and community service. Be part of a fun-loving team that prioritizes a safe and happy work environment while making a lasting impact!

Benefits

Paid training

Birthday off

Flexible work schedules

Opportunities for professional growth

Qualifications

• High School diploma required; strong communication and organizational skills essential.
• Lifeguard certification required or provided during training.

Responsibilities

• Manage daily operations of the aquatics program and oversee customer service.
• Teach swim lessons and provide training to swim instructors.

Skills

Interpersonal communication

Organizational skills

Experience working with children

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

Compensation and Benefits:

• Competitive pay based on experience and with possible opportunities for bonuses.
• Paid training.
• Birthday off and paid!
• Possibility for professional advancement.
• Opportunity to make a difference in your community.

The Position:
The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills.

Location:
Ability to work out of multiple locations in the Greater Sugar Land (Richmond, Sugarland, Missouri City). Locations include LA Fitness-Aliana (19409 W Bellfort St, Richmond, TX 77407) and LA Fitness-Sienna (9026 Sienna Crossing Dr, Missouri City, TX 77459).

Your Typical Responsibilities:

• Teaching the British Swim School program curriculum to children and adults as the Lead Instructor.
• Providing the initial training in the BSS swim method and the ongoing development of all our swim teachers.
• Evaluating swim instructor performance and creating performance improvement plans as necessary.
• Interview, hire, onboard, and manage employees to maintain a smooth execution of daily aquatics and service operations.
• Creation of employee schedules, and pool lesson schedules.
• Address and document employee, customer, and pool incidents that occur.
• Assist with sales and retention of customers.
• Assist with customer service.

Minimum Qualifications:

• High School diploma or equivalent.
• Excellent interpersonal communication and organizational skills.
• Proficient in Microsoft Office products.
• Experience and enjoyment working with children.
• Lifeguard certification is required but if not available or expired, will be provided.

Preferred Qualifications:

• 1+ years of customer service and/or management experience.
• Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required.
• Lifeguard, CPR, First Aid Certifications, may be obtained during training.
• Certified Pool Operator (CPO) certification.

About Us:
Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one: a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.”

Compensation: $18.00 - $22.00 per hour

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

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Our mission is “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.”

Safe & happy work environment.

Where else might you get to sing at work?

Flexible work schedules and hours, making this a great role for students, parents, and anyone with a busy lifestyle!

A rewarding job with competitive pay, all while making a true difference in your community!

Opportunities for professional growth and development. We believe in investing in our team member's skills and knowledge, providing a pathway for career advancement and personal success.

I worked at British Swim School for two years while I was in college. I loved my time at BSS. I loved my coworkers, managers and the owners. The students were great and I definitely had a lot of personal growth at this company.