Aquatics Manager

British Swim School of Northwest Detroit; Farmington Hills (MI); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Free uniforms

Bonus based on performance

Competitive salary

Paid training

Opportunity to make a difference in my

Job summary

British Swim School of Northwest Detroit is seeking an Aquatics Manager to oversee daily aquatics operations and customer service. The role includes safeguarding program delivery to brand and safety standards, managing instructor teams, and leading ongoing training and certification tracking.

You will also handle employee supervision, scheduling, and incident documentation while teaching lessons when necessary. A hands-on leader who can balance operations with community impact will thrive here.

Qualifications

• High School diploma or equivalent required.
• Excellent interpersonal communication and organizational skills required.
• Proficient in Microsoft Office products.

Responsibilities

• Interview, hire, onboard, and manage employees for smooth operations.
• Create and manage employee and pool lesson schedules.
• Address and document incidents involving employees, customers, or pool operations.
• Teach and lead swimming lessons as needed.

Skills

Interpersonal communication

Organizational skills

Microsoft Office proficiency

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Benefits

• Free uniforms
• Bonus based on performance
• Competitive salary

A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

Compensation and Benefits (dependent on franchise owner)

• Competitive pay based on experience and with possible opportunities for bonuses.
• Paid training.
• Opportunity to make a difference in your community.

The Position

The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills.

Your Typical Responsibilities

• Interview, hire, onboard, and manage employees to maintain a smooth execution of daily aquatics and service operations.
• Creation of employee schedules, and pool lesson schedules.
• Address and document employee, customer, and pool incidents that occur.
• Teach and lead swimming lessons as needed.

Minimum Qualifications

• High School diploma or equivalent
• Excellent interpersonal communication and organizational skills.
• Proficient in Microsoft Office products.

Preferred Qualifications

• 1+ years of customer service and/or management experience.
• Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required.
• Lifeguard, CPR, First Aid Certifications, may be obtained during training.
• Certified Pool Operator (CPO) certification

About Us

"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer".