Aquatics Manager

The Salvation Army Southern California; Coeur d'Alene (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

The Salvation Army Southern California is seeking an Aquatics Manager to oversee daily operations of our aquatic venues, including safety, programming, staffing, and event management. You will lead a team of coordinators, lifeguards, instructors and volunteers, ensuring high service standards and compliant operations.

You’ll work with the Center Director to align programming with facility goals, manage budgets, maintain records, and ensure current certifications across the team.

Qualifications

• Bachelor’s degree in Recreation Management or Business Management or related field.
• 4+ years of experience in aquatic programs or facility management.
• American Red Cross CPR/AED/First Aid/Oxygen certification required.
• Certified Pool Operator (CPO) or Aquatics Facilities Operator (APO) preferred.

Responsibilities

• Oversee daily administrative operations of aquatic venues.
• Develop and monitor programming, safety protocols, and staffing.
• Supervise Aquatic Coordinators, lifeguards, coaches, instructors and volunteers.
• Manage calendars, events, and program budgets.
• Ensure staff certifications and continuing education are up to date.

Skills

Safety management

Staff supervision

Budget oversight

Program development

Education

Bachelor's degree in Recreation/Business

Tools

Microsoft Office

CPR/AED/First Aid

Job description

Schedule

This position is expected to have a schedule that is flexible around facility programming and staffing needs. May need to adjust weekly schedule to work early morning, and/or evening, and/or weekends and/or holidays.

Schedule

This position is expected to have a schedule that is flexible around facility programming and staffing needs. May need to adjust weekly schedule to work early morning, and/or evening, and/or weekends and/or holidays.

Position Summary

The Aquatics Manager will provide oversight for the daily administrative operations of the aquatic venues. Responsibilities include safety, operations, programming, oversight of staffing of all aquatic areas, aquatic programming, and aquatic events and completing related work as required.

Duties And Responsibilities

• Establish and implement safety guidelines and policies for The Kroc Aquatic Center incorporating prevention measures.
• Will give oversight to the day-to-day operations of the aquatics department, it’s programs and operations.
• Work with the Center Director in the development and monitoring of team culture, programming, customer service and safety.
• Effectively program all aquatic spaces to include but not limited to lap swim, open swim, swim lessons, group exercise, internal and external team use, Family Rec Swim and rentals.
• Direct supervision of Aquatic Coordinators and collaboration with Leads, Lifeguards, Coaches, and Instructors.
• Ensure proper documentation with timely and accurate recordkeeping, including the areas of required employee certifications, course work and ongoing training requirements, statistical reports, record of volunteer activity, accounting of expenditures, and other reporting as required.
• Maintain program budget and reports with the direction of the Center Director.
• Maintain an accurate calendar of events, daily schedule, and communicate clearly and consistently for public/member use. Master the program process as it relates to data entry, calendar management and collaboration with other departments.
• Ensure coordinators recruit, hire, train, evaluate, and schedule aquatic staff and volunteers, prioritizing safety, customer service and fiscal responsibility.
• Provide supervision and purposeful development to aquatic staff, including lifeguards, coordinators, leads, coaches, instructors, and volunteers.
• Develop and enforce systems that safeguard all facilities, supplies, and equipment related to the aquatic program and facilities.
• Maintain clear channels of communication with staff, volunteers, leadership team, and program participants.
• Maintain a safe working environment by using sound judgment and report all harmful problems with department to the Center Director for handling.
• Work with Human Resources to ensure aquatic staff maintain current certifications including (but not limited to) CPR, First Aid, WSI, Lifesaving/Lifeguard, AEA and other relevant certifications.
• Act as an ambassador of the department in regard to engaging visitors, potential clients and others interested in department rental/usage. Professional and timely communication, site tours and meetings expected as needed.
• Ensure that liability injuries are reported and tracked in a timely fashion and according to RJKCCC policy and procedure.
• Review, maintenance and use of a written Emergency Action Plan and the preparation, training, and implementation of a Standard Operating Procedure for the aquatic department is required.
• See that all equipment assigned to the aquatic department is maintained and properly inventoried. Develop and implement a replacement schedule with review by the Director of Facilities and Operations.
• Update job knowledge to remain current with Aquatic and Recreation trends, techniques, equipment, and regulations governing field.
• Other tasks as required.

Safety Responsibilities

• Creating and maintaining an inviting environment for the community at large.
• Lead the first responder team and ensure appropriate care is taken for all injuries at the center and reporting is completed in a timely manner.
• Play a significant role in EOC situations, working closely with the Incident Commander and serving as IAS Liaison.
• Meet regularly with the other members of the safety team to collaborate on safety-related discussions and needs.
• Assist with recommended ongoing trainings regarding safety topics.
• Maintaining the prescribed standards of the chosen risk management organization to include, but not limited to certification, in-service training, and accident/incident report tracking.

General Qualifications And Proficiencies

• Bachelor’s degree in Recreational Management or Business Management, and 4+ years of experience required.
• Professional certification required: American Red Cross CPR/AED/First Aid/Oxygen; Certified Pool Operator (CPO) or Aquatics Facilities Operator (APO).
• Preferred American Red Cross Certifications: Lifeguard, Lifeguard Instructor Trainer, Water Safety Instructor, Water Safety Instructor Training.
• Competitive swimming experience/knowledge and meet management experience preferred.
• Experience with swim lesson instruction, aquatic group exercise instruction, lifeguarding, zone management, program management and facility safety.
• Must be able to read, write and communicate in English.
• Must have ability to work and relate well with people including supervising and managing people.
• Proficiency in oral and written communication skills.
• Demonstrated experience in hiring, training, supervising, evaluating, developing, and disciplining staff.
• May be required to work weekends and evenings.
• Valid Driver’s License and insured transportation.
• Must have proficiency in Microsoft Office.

Physical Requirements

• Ability to kneel, squat, bend, lift, climb, and stand for prolonged periods of time.
• Ability to grasp, push and pull objects and reach overhead.
• Ability to lift and carry 75 lbs.
• Position requires proficient swimming ability. Must perform the proper application of first-aid techniques, including administering CPR. This position requires the ability to quickly identify distressed swimmers, water safety dangers and to assist with properly extracting victims from the pool(s) to the deck, the ability to lift and carry at least 40 lbs., sit, stand, walk, bend, stoop, jog, pull, push, balance, reach and ability to use fingers and hands. Position may require operating equipment such as computer keyboard and standard office equipment.
• Must be in good physical and mental health, capable of meeting the demands of all aquatic’s areas.
• Work environment will involve frequent exposure to irritating chemicals, machinery, and its moving parts, slippery or uneven walking surfaces, dust, dirt, heat, cold, fumes, odors, noise, wetness, humidity, solvents, oils, and gases.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Equal Employment Opportunity: Minorities/Women/Disabled/Protected Veterans