Aquatics Director - Full Time

Greater Philadelphia YMCA; Westampton Township (NJ); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free YMCA membership - access to all

Flexible work schedule

Sweet discounts on child care and camp

Medical, Dental, Vision, Disability, &

Life Insurances

Paid Time Off + 7 paid holidays

Planning for your future

Supplemental insurance benefits

Job summary

Greater Philadelphia YMCA is seeking an Aquatics Director to lead branch aquatics programs and drive exceptional member service. You will oversee daily operations, safety, and program development, while guiding staff and volunteers to deliver high-quality swim lessons and water fitness with a focus on community impact and inclusion.

The role emphasizes strong leadership, reliability, and a commitment to member satisfaction, with expectations for a schedule that covers early mornings, evenings,

Qualifications

• Bachelor’s degree or equivalent required.
• Experience in fitness, retail, recreation management, or hospitality.
• Experience supervising and managing preferred.
• Experience delivering high-end member service and resolving member concerns.
• Proven leadership with passion for member service excellence.
• Upon hire, pursue American Red Cross Lifeguard certification and YMCA swim lesson instructor certification.

Responsibilities

• Understand branch revenue and program goals and plan workload to meet department and membership goals.
• Foster a culture where teams enjoy work and members want to visit.
• Promote diversity, inclusion, and cultural competence.
• Schedule includes early mornings, evenings, and weekends.
• Ensure facility safety and compliance with aquatic standards.
• Develop high-quality aquatics programs including swim lessons and water fitness.
• Supervise staff, coordinate breaks, and monitor service quality.
• Lead monthly in-service training and performance reviews.

Skills

Leadership

Member service

Staff supervision

Communication

Education

Bachelor’s degree or Equivalent

Job description

Do you love connecting with people and sharing your passion with others?

We are looking for our Aquatics Director to join our team at the Y! We spend our days positively impacting the community around us. We help children reach their potential, enact age appropriate goals, and we change lives in our Y community.

Some rewards for joining our team:

• Free YMCA membership - access to all branches!

• Flexible work schedule

• Sweet discounts on child care and summer camp programs

• Medical, Dental, Vision, Disability, and Life Insurances

• Generous Paid Time Off + 7 paid holidays throughout the year

• Planning for your future? Ask us how we do it at the Y- it's awesome!

• Supplemental insurance benefits

What is needed for this job as our Aquatics Director:

• Bachelor’s Graduate or Equivalent

• Experiencein fitness, retail,recreation managementor hospitality industries

• Experiencesupervising and managing preferred

• Experience providing high-end member service and managing member concerns

• Exhibit strong leadership skills; possess a passion for member service, building and maintaining a culture of member service excellence

• Upon hire, you’ll be required to pursue American Red Cross Lifeguard certification as well as YMCA swim lesson instructor certification

The responsibilities we will trust you with as our Aquatics Director:

• Understand overall branch revenue and program goals, plan and execute daily/weekly workload to deliverdepartmentgoals, membership goals and member engagement

• Champion a culture where teams love to work, and members love to visit; recognize member-centered behaviours andreward outstanding performance

• Creates and sustains an environment that values all people for their unique talents. Takes an active role in promoting and leveraging practices that support diversity, inclusion, global engagement, and cultural competence

• Work a schedule that aligns to guest and business needs (this includes early morning, evening, and weekends)

• Ensure the swimming facility is meeting or exceeding the Aquatic Safety Standards

• Facilitate monthly in-service meetings that include skill review.

• Supervise staff and ensure appropriate staffing of pool. Coordinate breaks and rotate staff.Ensure program quality and monitor staff performance and member service

• Develop high-quality aquatics programs, including swim lessons and water fitness, that meet the community's needs

• Ensure safety and prevent injuries by supervising the pool area. Ensure no distraction or interference with the ability to hear or see signs of distress

What you can expect:

• Support from an amazing leadership team

• Opportunities to learn & grow at the YMCA

• Being a part of a non-profit organization that works to make the community stronger

YMCA is an Equal Opportunity Employer All Qualified Women, Minorities, Persons with Disabilities, and US Veterans Encouraged to Apply