Aquatics Coordinator

YMCA of Northwest North Carolina; Winston-Salem, Clemmons, Kernersville (NC, NC, NC); On-site; USD 19,000 - 22,000; Full time

Job summary

YMCA of Northwest North Carolina is seeking an Aquatics Coordinator to help oversee the daily operation of the Aquatics Department and provide a safe environment for staff and patrons at multiple Forsyth County branches, including Jerry Long Family YMCA and Kernersville Family YMCA.

The role includes lifeguarding, swim instruction, staff supervision, scheduling, and training, with a strong emphasis on safety, customer service, and program quality across the association.

Qualifications

• Passion for aquatics and minimum 21 years old; YMCA or aquatic management experience preferred.
• Bachelor’s degree in a relevant field is preferred.
• Excellent written and oral communication skills and ability to interact positively with staff and the public.

Responsibilities

• Lifeguard and teach swim lessons for 20 hours weekly.
• Supervise aquatic staff including lifeguards and instructors.
• Coordinate staff scheduling and training; conduct interviews and appraisals.

Skills

Lifeguarding

Swim instruction

Customer service

Staff supervision

Education

Bachelor’s degree in a relevant field

Tools

YMCA lifeguard certification

Basic Life Support

First Aid

Emergency Oxygen

Job description

Job Details

Job Location: Association Office - Winston Salem, NC 27101, Position Type: Full Time, Salary Range: $14.00 - $16.00 Hourly, Job Shift: Full-Time, The Aquatics Coordinator assists in overseeing the daily operation of the Aquatics Department and provides a safe aquatic environment for staff and patrons both in and around the pool. This posting is for multiple positions at various branches in Forsyth County, Jerry Long Family YMCA and Kernersville Family YMCA.

Essential duties and responsibilities

Essential duties and responsibilities include lifeguarding and teaching swim lessons for 20 hours each week. The other 20 hours will include the following:

Day to Day Operations

• Assist in directly supervise aquatic staff including lifeguards, swim Instructors and water fitness instructors
• Identify staffing and training needs; conduct interviews, train, coach and evaluate staff
• Provide in-service training for skill practice, customer service, and safety procedures on a monthly/bi-Monthly schedule
• Assist in creating staff schedules

Risk Management

• Together with the director, organize and conduct ASHI courses for internal and external customers
• Ensure that all aquatic staff are up to date on all required certifications, at all times
• Maintain branch ASHI certifications- update new certifications as well as identifying those who are coming up to expire
• Maintain the upkeep of all first aid kits and jump bags to ensure they are stocked and filled. Inventory back-stock and assist the Aquatics Director in ordering new supplies as needed/budgeted

Fiscal Responsibility

• Assist in monitoring revenues and expenditures for the Aquatics Department to assure sound fiscal control. Ensure programs are operating within established budgets and identify and perform cost control activities
• Review and maintain payroll
• Work with the Supervisor/Senior Leadership Team to handle employee relations and discipline, with documentation, involving aquatics staff and patrons.
• Along with the Supervisor/Senior Leadership Team and Marketing Department, develop marketing strategy and campaign material for Aquatics including articles, brochures, postcards, program guide entries, audience identification, etc.
• Utilize excellent customer service skills, establish and maintain effective working relationships with employees, members, vendors, and the community.
• Work as a water fitness instructor, lifeguard or swim instructor as needed.
• Provide leadership and direction in the development of short and long range strategic plans.
• Communicate effectively with staff, vendors, and members. Answer all phone calls promptly.
• Support and enhance the quality standards of the Aquatic Department as specified by the Aquatic AOC.
• Participate in fundraising events for the branch and Aquatics Department such as United Way and Annual Impact Fund.
• Exemplify the YMCA mission and YMCA character development

Supervisory Responsibilities

Assists in directly supervising part-time and non-exempt employees and volunteers within the Aquatics Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; reviewing and approving timesheets; appraising performance; rewarding and disciplining employees; monitoring and updating all required staff certifications; addressing complaints and resolving problems.

Marginal Responsibilities

• Attend required meetings and trainings
• Assist with special events, both branch and association-wide
• Serve as Manager On Duty when needed
• Create WPRs for employees

Qualifications

A passion for aquatics, minimum of 21 years old with YMCA or other aquatic management experience preferred. Bachelor’s degree in a relevant field is preferred (examples include sports management, exercise science, etc.) Excellent written and oral communication skills. Must have the ability to communicate with people in a positive but firm manner and possess mature judgment, sound decision-making, and be a team player capable of developing and maintaining relationships with all participants, staff, and the general public. Pursues continual personal and professional development. Is innovative and maintains knowledge of the latest research and developments in aquatics.

Certification and Training

• Child Abuse Prevention for Supervisory Staff; Working with Program Volunteers; Bloodborne Pathogens; Child Abuse Prevention and Reporting Awareness; other required training
• Basic Life Support, Basic First Aid and Emergency Oxygen
• YMCA lifeguard or equivalent (YMCA lifeguard required within 30 days of employment
• Swim Lesson: YSL V6 Instructor
• CPO preferred

Physical Demands

Hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility. Remain alert with no lapses of consciousness. See all sections of an assigned zone or area of responsibility Meet strength and lifting requirements. Regularly required to stand, walk, sit, talk and hear.