Aquatics Area Manager

Carowinds; Huntersville (NC); Vor Ort; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Vacation time

Health coverage options

401K match

Free park entry

Tickets for friends & family

Food & merchandise discounts

Employee events

Zusammenfassung

Carowinds is currently seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned.

You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments. Responsibilities include overseeing operations of all Carolina Harbor water attractions, training staff,

Qualifikationen

• 3-5 years in theme park or water park operations with 2+ years in supervision.
• Eligible to obtain Ellis & Associates Lifeguard Training Instructor license.
• CPR and Basic First Aid certification required.
• HS Diploma or GED; college degree preferred.
• Ability to work nights, weekends and holidays as needed.
• Pass drug test and background check per company policy.

Aufgaben

• Oversees Carolina Harbor water attractions operations and acts as duty Manager for Aquatics.
• Sets up and winterizes rides to ensure safe operation, staffing and guest service.
• Communicates concerns to Director/Operations and other departments as appropriate.
• Ensures SOPs are followed during downtime and emergencies for guest safety.
• Leads selection, training, scheduling and supervision of seasonal staff.
• Reads, reviews and implements SOP manuals; ensures safety compliance.
• Assists in department budgeting and monitors expenses and staffing variances.
• Responds to guest feedback and maintains park services quality.
• Enforces Cedar Fair policies and promotes customer service.
• Other duties as assigned.

Kenntnisse

Leadership

Staff scheduling

Guest service

Communication

Safety compliance

Budgeting

Ausbildung

HS Diploma or GED

College degree preferred

Jobbeschreibung

Carowinds is currently seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments.

• 3 weeks paid vacation (6 sick days, 8 paid holidays)
• Several medical coverage options to fit your needs best
• 401K match
• FREE entry to ALL our parks and water parks!
• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time and part-time employee events and gatherings

Overview

Carowinds is currently seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments.

Benefits

• 3 weeks paid vacation (6 sick days, 8 paid holidays)
• Several medical coverage options to fit your needs best
• 401K match
• FREE entry to ALL our parks and water parks!

Perks

• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time and part-time employee events and gatherings

Responsibilities

• Oversees the operations of all Carolina Harbor water attractions and acts as duty Manager for Aquatics Operations
• Oversees the set up and winterization of all park's rides/attractions to ensure safe and proper operation, cleanliness, proper staffing levels and outstanding guest service
• Communicates concerns and needs to Director and/or Manager of Operations, subordinates, and other departments when appropriate
• Ensures that all standard operating procedures are followed during attraction downtime and/or emergency situations to ensure the safety of all guests and associates. Coordinates with Park Operations, Maintenance and Safety/Security personnel, to safely evacuate guests from rides/attractions when necessary during a shutdown
• Oversees and participates in the selection, training (Leadership training, Lifeguard training, Facility training, In-Service and Safety training), scheduling and supervision of Aquatics Departments' seasonal staff (and participates in the same for all divisional associates) to make sure that a high level of quality service is being offered and that associates are knowledgeable of and proficient in proper procedures
• Reads, writes, and reviews SOP manuals
• Ensures compliance with all applicable labor laws including those pertaining to the employment of minors
• Coaches, counsels and take disciplinary action when appropriate. Reads, reviews, and approves personnel changes including transfers and terminations to ensure compliance with all relative laws and policies
• Prepares annual department labor and operating budgets. Monitors expenses and takes appropriate corrective action if necessary. Closely examines all operating areas to ensure proper labor staffing levels and to track and account for variances. Researches, negotiates purchase terms for and -- once approval is received -- procures all supplies needed for the Aquatics Department
• Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products
• Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies and demonstrates commitment to customer service in all aspects of employment
• Other duties as assigned

Qualifications

• 3-5 years of related experience in a theme park, or water park operation including 2 or more years in a supervisory role
• Eligibility and ability to obtain an Ellis & Associates International Lifeguard Training Program Instructor or Instructor Trainer license
• Ability to learn and perform CPR and Basic First Aid and maintain current certification
• HS Diploma or GED - College Degree preferred
• Ability to work nights, weekends, and holiday periods to meet business needs
• Ability to pass a mandatory or random drug test, per company policy, unless prohibited by federal, state, or provincial law
• Ability to pass a background check, which may include but is not limited to credit, criminal, DMV, previous employment, education, and personal references per company policy unless prohibited by federal, state or provincial law