Aquatics Area Manager

Carowinds; Charlotte (NC); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

3 weeks paid vacation

Medical coverage options

401K match

Free park entry

Complimentary tickets for friends and家

Discounts on food and merchandise

Employee events and gatherings

Zusammenfassung

Carowinds is seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions. You will assist in hiring, leading, and managing talent daily, working with divisional managers on tasks and projects, and supporting other departments.

You’ll oversee aquatic operations, staffing, safety, and compliance, while coaching and developing seasonal staff and coordinating with multiple park teams. This role is based in Charlotte, NC and requires flexible hours.

Qualifikationen

• 3-5 years of related experience in a theme park or water park operation.
• Eligibility to obtain Lifeguard Training Program Instructor license.
• Ability to perform CPR and Basic First Aid with current certification.
• HS Diploma or GED, college degree preferred.
• Ability to work nights, weekends and holidays as needed.
• Ability to pass background and drug tests per policy.

Aufgaben

• Oversees operations of all Carolina Harbor water attractions and serves as duty Manager for Aquatics.
• Manages setup, winterization, staffing levels, guest service, and safety.
• Communicates concerns to Directors and other departments as appropriate.
• Ensures SOP adherence during downtime or emergencies and coordinates evacuations if needed.
• Leads selection, training, scheduling, and supervision of seasonal Aquatics staff.
• Reads, writes, and reviews SOP manuals and ensures labor law compliance.
• Manages department budgets and procurement of aquatics supplies.
• Responds to guest feedback and maintains quality of park services.

Kenntnisse

Leadership

Staff Training

Budget Management

Ausbildung

HS Diploma or GED

Jobbeschreibung

Carowinds is currently seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments.

• 3 weeks paid vacation (6 sick days, 8 paid holidays)
• Several medical coverage options to fit your needs best
• 401K match
• FREE entry to ALL our parks and water parks!
• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time and part-time employee events and gatherings

Overview

Carowinds is currently seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments.

Benefits

• 3 weeks paid vacation (6 sick days, 8 paid holidays)
• Several medical coverage options to fit your needs best
• 401K match
• FREE entry to ALL our parks and water parks!

Perks

• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time and part-time employee events and gatherings

Responsibilities

• Oversees the operations of all Carolina Harbor water attractions and acts as duty Manager for Aquatics Operations
• Oversees the set up and winterization of all park's rides/attractions to ensure safe and proper operation, cleanliness, proper staffing levels and outstanding guest service
• Communicates concerns and needs to Director and/or Manager of Operations, subordinates, and other departments when appropriate
• Ensures that all standard operating procedures are followed during attraction downtime and/or emergency situations to ensure the safety of all guests and associates. Coordinates with Park Operations, Maintenance and Safety/Security personnel, to safely evacuate guests from rides/attractions when necessary during a shutdown
• Oversees and participates in the selection, training (Leadership training, Lifeguard training, Facility training, In-Service and Safety training), scheduling and supervision of Aquatics Departments' seasonal staff (and participates in the same for all divisional associates) to make sure that a high level of quality service is being offered and that associates are knowledgeable of and proficient in proper procedures
• Reads, writes, and reviews SOP manuals
• Ensures compliance with all applicable labor laws including those pertaining to the employment of minors
• Coaches, counsels and take disciplinary action when appropriate. Reads, reviews, and approves personnel changes including transfers and terminations to ensure compliance with all relative laws and policies
• Prepares annual department labor and operating budgets. Monitors expenses and takes appropriate corrective action if necessary. Closely examines all operating areas to ensure proper labor staffing levels and to track and account for variances. Researches, negotiates purchase terms for and -- once approval is received -- procures all supplies needed for the Aquatics Department
• Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products
• Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies and demonstrates commitment to customer service in all aspects of employment
• Other duties as assigned

Qualifications

• 3-5 years of related experience in a theme park, or water park operation including 2 or more years in a supervisory role
• Eligibility and ability to obtain an Ellis & Associates International Lifeguard Training Program Instructor or Instructor Trainer license
• Ability to learn and perform CPR and Basic First Aid and maintain current certification
• HS Diploma or GED - College Degree preferred
• Ability to work nights, weekends, and holiday periods to meet business needs
• Ability to pass a mandatory or random drug test, per company policy, unless prohibited by federal, state, or provincial law
• Ability to pass a background check, which may include but is not limited to credit, criminal, DMV, previous employment, education, and personal references per company policy unless prohibited by federal, state or provincial law