Aquatic Coordinator

Crossroads-Ymca-; Crown Point (IN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health care

Dental & vision insurance

Long-Term Disability

Life Insurance

PTO

12% retirement contribution

YMCA family membership

Program discounts

Professional development

Job summary

YMCA is seeking an Aquatics Coordinator to lead and support high-quality water-based programs. You will spend most of your time in direct service, ensuring safe, welcoming experiences for members and participants while supervising shifts and guiding staff development.

You will recruit, onboard, train, coach, and evaluate aquatics team members, maintain program quality, and uphold safety standards. This is a hands-on leadership role with flexible hours.

Qualifications

• Minimum of 1 year of related aquatics experience.
• Ability to obtain Certified Trainer status in Lifeguarding/Swim Instruction within the designated timeframe.
• Ability to respond effectively to safety and emergency situations.
• Excellent interpersonal, communication, and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision while collaborating with a team.
• Proficiency with Office 365 and ability to learn YMCA systems.
• Ability to engage and build relationships with individuals from diverse backgrounds.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Provide direct aquatic program support and supervision.
• Assist with recruitment, onboarding, and coaching of aquatics staff.
• Support scheduling, payroll, and administrative tasks.
• Maintain high standards for safety, participant satisfaction, and program quality.
• Respond to member questions and safety concerns promptly.
• Promote YMCA mission and inclusive environment.
• Participate in on-call rotations and emergency response as needed.

Skills

Interpersonal skills

Communication

Problem-solving

Organizational skills

Independence

Team collaboration

Diversity engagement

Office 365

On-call readiness

Flexibility

Education

Lifeguard/Swim Instructor Certification

Tools

Office 365

Job description

Pay starting at $17.00 per hour and up based on experienceBecome Our Next Aquatics Coordinator – Help Build Safe Swimmers and Strong Teams!Position SummaryAt the YMCA, we believe strong communities are built through youth development, healthy living, and social responsibility. As an Aquatics Coordinator, you will help create a safe, welcoming, and engaging aquatic environment for members, participants, and staff. This is a hands-on leadership role that combines direct service with team support and day-to-day aquatic operations. You will spend approximately 80% of your time providing direct service while also helping supervise shifts, support staff onboarding and development, coordinate schedules, and maintain high standards for safety and member experience.What Success Looks LikeSuccessful Aquatics Coordinators:Create a safe, welcoming, and fun aquatic environment for members and participants.Lead by example while working directly alongside the aquatics team.Support the recruitment, onboarding, training, coaching, and development of team members.Build positive relationships with members, participants, staff, and the community.Help ensure aquatic programs operate safely, effectively, and consistently.Respond professionally and promptly to member questions, concerns, and feedback.Model the YMCA's mission, values, and commitment to serving all.What You'll Be DoingAquatics Operations & Direct ServiceSpend approximately 80% of your time in direct service, actively supporting aquatic programs and operations.Provide shift supervision and help ensure smooth day-to-day operations.Support the development and expansion of aquatic programs based on community needs.Help maintain high standards for program quality, participant satisfaction, and safety.Follow and reinforce YMCA policies, procedures, and aquatic safety standards.Respond appropriately to safety concerns and emergency situations.Team Leadership & DevelopmentAssist with recruiting, hiring, onboarding, training, and developing aquatics team members.Provide team members with ongoing feedback, coaching, guidance, and support.Assist with performance evaluations and corrective action when necessary.Help create an environment of accountability, teamwork, inclusion, and professional growth.Model strong leadership and positive relationship-building in daily interactions.Scheduling & AdministrationAssist with staff scheduling and coverage to support program needs.Process payroll functions accurately and on time.Maintain organized records and complete required administrative responsibilities.Use Office 365 and YMCA systems to support department operationsMember & Community EngagementBuild positive relationships with members and participants through YMCA relationship-building practices, including Listen First.Respond to member and community questions or concerns in a timely and professional manner.Support YMCA campaign efforts and help engage team members and the community in the Y's mission.Help create an environment where everyone feels welcomed and supported.Aquatics-Specific ResponsibilitiesMaintain a current nationally recognized Lifeguard and/or Swim Instructor Certification.Obtain Certified Trainer status in Lifeguarding and/or Swim Instruction within the designated timeframe.Model and reinforce aquatic safety expectations and best practices.Maintain the knowledge and skills necessary to respond effectively to aquatic emergencies.What You Should Know Before ApplyingThis is a hands-on leadership position, not a primarily administrative role. Aquatics Coordinators work directly in programs and alongside staff while also taking on additional leadership and operational responsibilities.You May Enjoy This Role If You:Enjoy being in and around the pool and working directly with participants.Like coaching, mentoring, and supporting other team members.Are comfortable stepping into a leadership role during your shift.Enjoy a fast-paced environment where each day may look different.Are organized, dependable, and able to manage multiple responsibilities.Have strong communication and problem-solving skills.Value creating a safe and welcoming environment for everyone.Want to grow your leadership experience within aquatics and the YMCA.Challenges of the RoleBalancing direct service responsibilities with leadership and administrative duties.Responding to unexpected staffing, scheduling, member, or facility needs.Maintaining a high level of alertness and focus in a busy aquatic environment.Working a flexible schedule that may include evenings, weekends, and holidays.Participating in an on-call rotation based on a predetermined schedule.Addressing staff performance or member concerns professionally and appropriately.QualificationsMinimum of 1 year of related experienceAbility to obtain Certified Trainer status in Lifeguarding and/or Swim Instruction within the designated timeframe.Ability to respond effectively to safety and emergency situations.Excellent interpersonal, communication, and problem-solving skills.Strong organizational skills and attention to detail.Ability to work independently with minimal supervision while also collaborating effectively with a team.Proficiency with Office 365 and ability to learn YMCA systems.Ability to effectively engage and build relationships with individuals from diverse backgrounds and experiences.Ability to work flexible hours, including evenings, weekends, and holidays, as needed.Ability to participate in a predetermined on-call schedule.Work Environment & Physical RequirementsVisual, auditory, and verbal ability to communicate effectively.Ability to maintain a high level of alertness, concentration, and initiative.Ability to lift up to 50 pounds.Ability to stand, walk, or sit for extended periods and occasionally stoop or bend.Ability to work in an aquatic environment, including conditions of elevated heat during peak summer months.Must maintain a professional appearance and demeanor.Our Benefits IncludeHealth care medical coverageDental and vision insuranceEmployer-paid Long-Term Disability (LTD) and Life InsuranceGenerous Paid Time Off (PTO)12% employer retirement contributionComplimentary YMCA family membership50% discount on most YMCA programsOngoing professional development and leadership development opportunitiesWe encourage our staff to take full advantage of YMCA programs and facilities to support their own health, well-being, and work-life balance.Our MissionTo put Christian principles into practice through programs that build healthy spirit, mind, and body for all.