Aquarium Janitorial Team Lead - Elevate Guest Experience

Herschend Family Entertainment Corporation; Newport (KY); Sur place; USD 17 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Sick PTO 24 hours annually

Profit Sharing and 401K Plan with公司匹配

Free entrance for you and dependents

Résumé du poste

Herschend Family Entertainment Corporation is seeking a part-time, on-site House and Grounds Lead at Newport Aquarium in Newport, KY. You will supervise up to 15 staff, ensure safety and adherence to policies, and maintain high guest service standards in a fast-paced environment.

The role requires strong leadership, reliability, and flexibility including evenings and weekends. Experience in industrial cleaning and proficiency with MS Office are assets; a self-motivated, team-focused attitude is

Qualifications

• 18 years old or older
• Prior supervisory experience preferred
• Prior experience related to industrial cleaning preferred
• Proficiency in Microsoft Outlook, Word, and Excel is a plus
• Must read, write and speak English
• Ability to react calmly to changes and emergencies
• Time management and organizational skills
• Willingness to take direction and coaching
• Ability to work with minimal supervision
• Flexibility to work evenings, weekends and holidays (Sun and Mon must)

Responsabilités

• Implement policies and objectives for safe, efficient facility cleaning
• Enforce Newport Aquarium policies; suggest improvements
• Lead and coach up to 15 team members
• Evaluate performance and track compliance with standards
• Develop and monitor a motivated, productive team
• Maintain guest and employee relations ensuring satisfaction and safety
• Provide information about aquarium activities to guests
• Handle guest feedback regarding policies and procedures
• Create an atmosphere of friendliness and professional service
• Maintain inventory and assist in ordering supplies
• Provide onboarding and ongoing training
• Maintain professional appearance and attitude
• Perform house and grounds duties as needed
• Perform other related duties as assigned by management

Connaissances

Supervisory experience

Industrial cleaning

Microsoft Outlook/Word/Excel

English proficiency

Time management

Team leadership

Safety awareness

Description du poste

Herschend Family Entertainment Corporation is seeking a part-time, on-site House and Grounds Lead at Newport Aquarium in Newport, KY. You will supervise up to 15 staff, ensure safety and adherence to policies, and maintain high guest service standards in a fast-paced environment.

The role requires strong leadership, reliability, and flexibility including evenings and weekends. Experience in industrial cleaning and proficiency with MS Office are assets; a self-motivated, team-focused attitude is