Aquarium Guest Experience Host - Tuition & Growth

Newport Aquarium; United States; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Profit Sharing and 401K with company-m

Sick PTO annually

Free entrance for you and dependents

Complimentary General Admission ticket

Employee discounts at food/cafes and G

Job summary

Newport Aquarium, part of Herschend Family Entertainment, is seeking team members for guest service roles in the Food & Beverage area. You will engage with guests, inform them about exhibits and events, and maintain a clean, safe, and PCI-compliant environment.

The role emphasizes strong communication, reliability, and a willingness to cross-train in sister areas. Ideal candidates have POS experience and excellent English communication skills, with a flexible schedule that includes weekends and

Qualifications

• Prior point of sale experience is a plus.
• Must have strong public speaking skills and fluency in English.
• Must be able to think clearly, react quickly, and stay calm under stress.

Responsibilities

• Perform duties per Newport Aquarium standards and safety protocols.
• Inform guests about activities, life in the aquarium, and events/promotions.
• Maintain guest and team member relations and ensure satisfaction.
• Demonstrate strong customer service and interpersonal skills.
• Keep store area clean following food safety guidelines and PCI compliance.
• Cross-train in other Food and Beverage areas as needed.

Skills

Public speaking

Customer service

Stress management

Attention to safety

Tools

POS system

Job description

Newport Aquarium, part of Herschend Family Entertainment, is seeking team members for guest service roles in the Food & Beverage area. You will engage with guests, inform them about exhibits and events, and maintain a clean, safe, and PCI-compliant environment.

The role emphasizes strong communication, reliability, and a willingness to cross-train in sister areas. Ideal candidates have POS experience and excellent English communication skills, with a flexible schedule that includes weekends and