Appt Scheduler

Mountain Family Health Centers; Glenwood Springs (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid time off

Paid Holidays

Paid Sick Leave

Wellness Program

Job summary

Mountain Family Health Centers is seeking an Appt Scheduler in Glenwood Springs, CO to serve as the first contact for patients and coordinate appointments across medical, dental, and behavioral care teams.

You will schedule, relay messages, and conduct outreach, with a focus on Spanish-speaking patients. This full-time role offers stable hours and comprehensive benefits in a mountain community environment.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in a call center preferred.
• Spanish speaking required.

Responsibilities

• Answer calls and schedule medical, dental, and behavioral appointments.
• Relay test results and messages to patients.
• Outreach to schedule follow-ups and well care.
• Coordinate communication between call center and care site.

Skills

Bilingual (Spanish/English)

Call center experience

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Appt Scheduler

Call Center Full-time Regular Glenwood Springs, CO, US 1 Attachments

Salary Range: $20.00 To $22.00 Hourly

Join a mission-focused team, where we work every day to improve the health of our community by providing equitable and affordable medical, behavioral, and dental healthcare for all. As part of a dedicated, mission‑driven team, you’ll contribute to whole‑person, integrated care that supports patients across the region.

Build a meaningful career while enjoying life in a vibrant mountain community at a workplace committed to family‑friendly scheduling and true work–life balance. With year‑round access to skiing, hiking, biking, and a wide range of outdoor recreation, this is an ideal opportunity for individuals seeking both professional fulfillment and an exceptional quality of life. Enjoy a generous compensation and benefits package, including paid time off, sick leave, and dedicated wellness hours.

• TOP FIVE COLORADO GOVERNOR’S AWARD FOR WORKSITE WELLNESS – 2019

General Purpose

As the first contact with Mountain Family, Appointment Schedulers are a bilingual liaison between patients and care teams. The call center team is responsible for answering calls in a timely fashion; scheduling patients for medical, dental, and behavioral appointments; relaying messages and normal test results to patients; and conducting outreach to patients to schedule them for follow-up and well care. Additionally, each member of the team is assigned to one of the care sites and responsible for ensuring appropriate communication between the call center and care site and monitoring the schedules of that site to ensure correct scheduling.

Job Qualifications:

• High school diploma or equivalent.
• 1 year of experience in a call center preferred.
• Spanish speakingrequired.

Salary: $20.00 to $22.00 per hour; DOQ

Benefits: Medical, Dental, and Vision Insurance. Paid time off, Paid Holidays, Paid Sick Leave. Wellness Program that provides additional time off and more!

MFHC is an Equal Opportunity Employer. We are committed to creating a workplace where all employees and applicants are treated with dignity and respect and have equal opportunities to succeed. We maintain a work environment free from discrimination, harassment, and retaliation and make employment decisions based on qualifications, merit, and business needs. We encourage individuals from diverse backgrounds and experiences to apply.