Apprentice Service Technician

Securitas Technology Corporation; Des Moines (IA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401K plan with match

Paid time off

Educational assistance

Employee discounts

Job summary

Securitas Technology Corporation is offering a one-year Apprentice Program in Des Moines, IA, with hands-on training in low-voltage electronic security systems. Apprentices receive pay adjustments at milestones and a $2,000 graduation bonus, followed by promotion to a technician level and clear growth paths within the company.

The program is designed with SIA partnership and U.S. Department of Labor approval, emphasizing mentorship, virtual training, and practical field experience in health,

Qualifications

• Perform preventative maintenance on intrusion, video, access control, fire and integrated systems.
• Test, inspect and clean DVRs and video devices.
• Ensure all access control devices are working properly.
• Test & inspect all intrusion points.
• Document inspections and completing checklists for each preventative maintenance call.
• Interact in a professional manner with customers to foster positive customer relations.
• Attend training courses in-person and virtually.
• Complete weekly status reports, evaluations, and testing.

Responsibilities

• Perform preventative maintenance on intrusion, video, access control, fire and integrated systems including but not limited to: Test, inspect and clean DVRs and video devices.
• Inspect, test & replace wireless batteries & control panel batteries.
• Ensure all access control devices are working properly.
• Test & inspect all intrusion points; verify alarm signals are received.
• Contact customers to schedule calls and provide ETA; escalate problems when needed.
• Maintain effective communication with mentors and team-members; organize stock parts and tools.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Direct Des Moines, IA, US

Salary Range: $18.00 To $25.00 Hourly

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

Join the Securitas Technology Apprentice Program and kickstart your career in the security industry! This one-year program, developed in partnership with the Security Industry Association (SIA) and approved by the U.S. Department of Labor, offers a unique blend of hands-on experience, virtual training, and industry mentorship. As an apprentice, you’ll gain practical skills in low-voltage electronic security systems, receive pay adjustments with each milestone, and earn a $2,000 graduation bonus. Upon completion, you’ll be promoted to a technician level with opportunities for further growth within Securitas Technology in the United States.

Essential Functions:

• Perform preventative maintenance on intrusion, video, access control, fire and integrated systems including but not limited to:
  • Test, inspect and clean all equipment (i.e.,DVRs and video devices)
  • Inspect, test & replace wireless batteries & Control panel batteries
  • Ensure all access control devices are working properly
  • Test & inspect all intrusion points
  • Test communication and backup signals
  • Test & inspect vaults, safes, and ATMs
  • Test, inspect and clean DVRs and video devices
  • Clean & focus video cameras
  • Document inspections and completing checklists for each preventative maintenance call
  • Ensure all points have been tested and restored
  • Verify all alarm signals have been received
• Contacting customer to schedule calls and to provide estimated time of arrival
• Escalating problems when appropriate & communicate serious problems to appropriate team members
• Accurately report preventative maintenance service ticket data
• Interact in a professional manner with customers to foster positive customer relations
• Maintain effective communication with mentors and team-members
• Develop working knowledge of all operating standards, practices, and procedures
• Organize and manage truck stock parts and tools
• Attend training courses in-person and virtually
• Complete weekly status reports, evaluations, and testing
• Additional duties as assigned
• Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

Securitas Technology Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability or protected veteran status.