Apprentice

Surfaceexperts; City of White Plains (NY); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Company vehicle

Comprehensive training

Training & development

Company vehicle

Weekly meetings

Job summary

A surface repair service provider is looking for a Surface Experts Technician in White Plains, NY. In this hands-on role, you will utilize your creativity and problem-solving skills to execute surface repairs efficiently, with no weekends or late nights required. The position emphasizes a customer service approach and offers opportunities for training and advancement, as well as competitive wages along with performance-based bonuses. Ideal candidates will have artistic skills and a knack for color matching.

Qualifications

• Experience working with your hands in fields like construction or personal hobbies.
• Skill in identifying and recreating colors for repairs.
• Creative problem-solving to repair surfaces.

Responsibilities

• Provide exceptional customer service to tenants and property management.
• Track work progress and notes using the dispatch tool.
• Communicate effectively with the support team on questions.
• Follow the unique 5-step repair process.
• Utilize the provided custom tool kit to solve repairs.
• Apply creativity in problem-solving repairs.

Skills

Hands-on experience

Color matching skills

Customer service

Job description

Job Overview

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

We Offer

• Competitive wage
• Monthly bonus program depending on add-on repairs
• Comprehensive training and continued skills building
• Direct four-week track to Surface Repair Technician
• No weekends, late nights, or evenings (overtime is available)
• Paid holidays and paid time off
• Company vehicle
• Weekly team meetings

Requirements

• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do

Responsibilities

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our dispatch tool
• Communicate with the support team with questions
• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

Who Thrives in This Role?

If you have experience with painting, sculpting, woodworking, drawing, or other visual arts, this job is for you! Color-matching skills are essential, as every repair requires a unique artistic touch. We will also train the right candidate!

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.