Appraiser I (RFT)

Mat-Su Borough — Finance; Palmer (AK); On-site; USD 65,000 - 85,000; Full time

Job summary

Mat-Su Borough — Finance seeks a property appraisal professional to determine real property values in support of the assessment process. The role is field-facing, documenting improvements and addressing taxpayer questions, with strong customer relations and writing/computer skills essential.

Public-facing responsibilities include interaction with property owners, preparing sketches and photos for the database, and defending values at hearings.

Qualifications

• This role requires strong written communication and customer service skills, and the ability to explain assessment processes clearly.
• Experience with property appraisal concepts such as market values and comparables is preferred.
• Proficiency in Microsoft 365 (Word, Outlook, Excel) and data entry accuracy is strongly desired.

Responsibilities

• Locates, measures, photographs, and inventories residential, commercial, industrial and personal property.
• Interviews property owners to verify interior components and property conditions.
• Reviews accounts for accuracy and inputs new information into the database, including sketches and photographs.
• Communicates with the public by phone, email, and in person to answer questions and explain the assessment process.
• Defends assessed values at quasi-judicial hearings before a panel of board members.
• Reviews and interprets appraisal documents presented in support of assessed values.
• Assists in assessing property affected by disasters as part of Emergency Operation Center activities.

Skills

Customer service

Strong written communication

Data entry

Analytical thinking

Education

High school diploma or equivalent

Specialized training or certificate in appraisal/related field

Tools

Microsoft 365

Job description

Job Summary

This position is responsible for the appraisal of real property values in support of the assessment process.

Please note: This is a public facing position responsible for documenting property improvements and answering taxpayer questions and concerns in relation to assessment values. This position functions primarily in the field where you will be entering onto taxpayer's properties. A strong foundation in customer relations and service will be required. Additionally, many of the duties and functions require strong written and computer software skills.

Work is performed and duties are carried out in accordance with established Borough core values: Accountability, Customer Focus, Dedication, Integrity, Responsiveness and Teamwork.

Pay Grade

M1 - M5 - DOE

Minimum Requirements

High school diploma or equivalent, and specialized training in the field of work including college courses, certificate program, apprenticeship, etc.

Three (3) years of experience in the occupational field, sufficient to understand the major duties of the position. Such experience includes: appraisal, real estate sales or brokerage, construction trades or construction management. Additional relevant skills and experience includes: knowledge of market values, comparable sales and local trends. Property management or development, project or production management, and hands on knowledge of materials, construction techniques and building systems. Rigorous attention to detail, strong communication skills both verbally and in writing, experience providing customer service, strong accuracy in data entry and skilled in all aspects of Microsoft 365 (Word/Outlook/Excel) is strongly desired.

Possession of a valid driver's license issued by the State of Alaska for the type of vehicle or equipment operated. Must be at least 19 years of age with one (1) year of driving experience.

Must successfully pass a pre-employment background check, drug screen, and physical.

Completion of Incident Command System (ICS) courses, I S 100 and I S 700, within ninety (90) days of hire.

Duties/Responsibilities

Locates, measures, photographs, and inventories residential, commercial, industrial and personal property; interviews property owners to verify interior components and property conditions.

Reviews all accounts for accuracy; inputs new information into the database, including sketches and photographs.

Communicates with the general public by phone, email, and in person to answer questions, explain the assessment process, and resolve issues and conflicts.

Confirms and presents written and oral defenses of assessed values at quasi-judicial hearings before a panel of board members.

Reviews, analyzes and interprets fee appraisals, brokers' opinions of values, and other appraisal documents presented in support of assessed values.

Responds and assists the Emergency Operation Center in assessing property affected by disasters.

Performs related duties.