Appraiser I (RFT)

Matanuska-Susitna Borough; Palmer (AK); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

Matanuska-Susitna Borough is seeking a field-focused property appraiser to support the assessment process in Palmer, Alaska. You will document property improvements, answer taxpayer questions, and work primarily in the field on taxpayer properties.

Strong customer relations, written and computer skills are required to ensure accurate data entry and effective communication. The role emphasizes field duties, including property measurements, interviews, and defending assessed values at hearings,

Qualifikationen

• This position requires strong customer service experience and field interaction with taxpayers.
• Experience with property improvements and assessment processes is preferred.
• Attention to detail and accurate data entry are essential.

Aufgaben

• Locates, measures, photographs, and inventories property types.
• Interviews property owners to verify interior components and conditions.
• Reviews accounts for accuracy and inputs information into the database.
• Communicates with the public by phone, email, and in person to explain the assessment process.
• Represents defended values at quasi-judicial hearings before a panel.
• Assists emergencies and disaster response with property assessments.

Kenntnisse

Customer relations

Verbal communication

Written communication

Microsoft 365

Data entry accuracy

Ausbildung

High school diploma or equivalent

Specialized training / certificate program

Tools

Microsoft 365 (Word/Outlook/Excel)

Jobbeschreibung

This position is responsible for the appraisal of real property values in support of the assessment process.

Please note: This is a public facing position responsible for documenting property improvements and answering taxpayer questions and concerns in relation to assessment values. This position functions primarily in the field where you will be entering onto taxpayer’s properties. A strong foundation in customer relations and service will be required. Additionally, many of the duties and functions require strong written and computer software skills.

Work is performed and duties are carried out in accordance with established Borough core values: Accountability, Customer Focus, Dedication, Integrity, Responsiveness and Teamwork.

M1 - M5 - DOE

High school diploma or equivalent, and specialized training in the field of work including college courses, certificate program, apprenticeship, etc.

Three (3) years of experience in the occupational field, sufficient to understand the major duties of the position. Such experience includes: appraisal, real estate sales or brokerage, construction trades or construction management. Additional relevant skills and experience includes: knowledge of market values, comparable sales and local trends. Property management or development, project or production management, and hands on knowledge of materials, construction techniques and building systems. Rigorous attention to detail, strong communication skills both verbally and in writing, experience providing customer service, strong accuracy in data entry and skilled in all aspects of Microsoft 365 (Word/Outlook/Excel) is strongly desired.

Possession of a valid driver’s license issued by the State of Alaska for the type of vehicle or equipment operated. Must be at least 19 years of age with one (1) year of driving experience.

Must successfully pass a pre-employment background check, drug screen, and physical.

Completion of Incident Command System (ICS) courses, IC S100 and IS 700, within ninety (90) days of hire.

• Locates, measures, photographs, and inventories residential, commercial, industrial and personal property; interviews property owners to verify interior components and property conditions.
• Reviews all accounts for accuracy; inputs new information into the database, including sketches and photographs.
• Communicates with the general public by phone, email, and in person to answer questions, explain the assessment process, and resolve issues and conflicts.
• Confirms and presents written and oral defenses of assessed values at quasi-judicial hearings before a panel of board members.
• Reviews, analyzes and interprets fee appraisals, brokers' opinions of values, and other appraisal documents presented in support of assessed values.
• Responds and assists the Emergency Operation Center in assessing property affected by disasters.
• Performs related duties.