Appraisal Technician

Story County; Nevada (IA); On-site; USD 38,000 - 46,000; Full time

Job summary

Story County in Iowa seeks an Administrative Support Specialist to assist with property appraisal functions and day-to-day operations.

You will process declarations of value, maintain records in the CAMA system, and provide information to property owners and taxpayers. The role involves clerical duties, board support, and data entry into the DOR portal.

Qualifications

• Knowledge of modern office practices.
• Knowledge of property owner appeal processes and procedures.
• Skill in customer service and oral/written communication.
• Ability to read and interpret documents and guidelines.
• Ability to identify and resolve problems.

Responsibilities

• Process declarations of value, deeds, contracts, and splits; assign NUTC codes and record transactions.
• Maintain and update records in the CAMA system; review transactions and legal descriptions.
• Input Declarations of Value data into the DOR online portal.
• Answer calls and assist property owners and others with property descriptions, valuations, etc.
• Assist taxpayers with tax exemptions and credits applications and the appeals process; review and process credits/exemptions.
• Scan/copy documents and manage office records.
• Operate databases to retrieve deed and property information.
• Support Board of Review: schedule meetings, draft minutes and verdicts.
• Reserve conference rooms and manage notices.

Skills

Customer Service

Communication

Problem Solving

Documentation Reading

Education

High school education

Specialized training

Tools

CAMA system

Job description

Summary Description

This position provides technical and administrative support for the department’s property appraisal functions and day-to-day administrative operations.

This position provides technical and administrative support for the department’s property appraisal functions and day-to-day administrative operations.

Job Duties/Responsibilities

• Receives and processes all declarations of value, deeds, contracts, and splits; assigns appropriate NUTC code for each sale; records transactions on spreadsheet; enters deeds and verifies ownership changes.
• Maintains accurate and up-to-date records in the Computer-Aided Mass Appraisal (CAMA) system; reviews and reviews transactions and legal descriptions.
• Inputs Declarations of Value data into the Department of Revenue (DOR) online portal.
• Answers telephone and greets visitors; provides information and assistance to property owners, mortgage lenders, and others related property legal descriptions, lot size, valuations, etc.
• Provides information and assistance to taxpayers related to tax exemption and credit applications and to the assessment appeals process; reviews and processes applications for credits and exemptions.
• Scans and copies documents.
• Operates a variety of databases to obtain deed and property information.
• Receives and logs informal review applications; assists the Office Administrator with the Board of Review process; schedules appointments and prints agendas; attends meetings to provide assistance to the Board; prepares written verdicts and minutes.
• Reserves the conference room as requested.
• Updates new addresses in the 911 database.
• Maintains, reviews, and updates Auditor’s Office inventory records.
• Operates the office work order and postage meter systems.
• Files all property record cards with new construction or revaluation changes by parcel number.
• Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of modern office principles and practices.
• Knowledge of property owner appeal processes and procedures.
• Knowledge of computers and job-related software programs.
• Skill in the provision of customer services.
• Skill in reading and interpreting documents rules, guidelines, and procedures.
• Skill in identifying and resolving problems.
• Skill in oral and written communication.

Qualifications

• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Iowa for the type of vehicle or equipment operated.

Physical & Environmental Characteristics

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
• The work is typically performed in an office.