Appraisal Operations Data Analyst for Impact

Clearcapital; United States; On-site; USD 92,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

PTO and holidays

Job summary

Clear Capital’s CX Operations Group is seeking a Business Analyst to provide analytical, process optimization, and project management support. Bring a pioneer spirit to turn complex operational challenges into scalable solutions.

In this intermediate role, the Analyst delivers insights across initiatives, aligning projects with broader goals and delivering transparent reporting to key stakeholders. Reports to the Senior Director, Appraisal Innovation Operations and collaborates with CX, finance,

Qualifications

• 2-4 years of experience as a Junior Analyst, QA Analyst, Data Analyst, or Operations Associate.
• Strong data analysis skills.
• Excellent verbal and written communication skills.
• Proven ability in influencing cross-functional stakeholders and guiding project direction.
• Excellent organizational and project management skills.
• Strong analytical and critical-thinking skills to create data with little direction.
• Ability to operate with a high degree of autonomy while managing multiple complex projects.
• Microsoft/Google Experience.
• Deep Excel/Sheets Experience to perform helpful analysis for the business.
• P&L experience; strong business acumen.

Responsibilities

• Lead requirements gathering by facilitating stakeholder sessions to elicit, analyze, and document operational needs
• Define project scope and business objectives to ensure alignment with long-term strategy
• Validate delivered solutions against business needs through user story creation and acceptance criteria
• Provide analytical support to teams engaged in ongoing performance improvement initiatives
• Weekly internal reporting: Performance, financials and escalations
• On-demand customer requests for custom analysis
• Coverage analysis of appraiser and broker panels
• Provide Analyst support to CX Organization to build accurate and robust business justifications for system enhancement requests, analyze performance trends.
• Building dashboards and reports using tools like google sheets, google slides and quicksight
• Effectively communicate analysis, data and recommendations to senior leadership and other CX stakeholders

Skills

Data analysis

Project management

Stakeholder influence

Communication

Organizational skills

Critical thinking

Autonomy

Excel/Sheets

P&L

Tools

Google Sheets

Google Slides

Quicksight

Excel

Job description

Clear Capital’s CX Operations Group is seeking a Business Analyst to provide analytical, process optimization, and project management support. Bring a pioneer spirit to turn complex operational challenges into scalable solutions.

In this intermediate role, the Analyst delivers insights across initiatives, aligning projects with broader goals and delivering transparent reporting to key stakeholders. Reports to the Senior Director, Appraisal Innovation Operations and collaborates with CX, finance,