Appointment Telesales Agent – Client Relationship Bookings - Full-Time

Bergey; Mogeetown (PA); On-site; USD 49,000 - 52,000; Full time

Benefits offered by this job

Vacation and PTO time

Paid Holidays

401k with profit sharing

Medical, Dental and Vision insurance.

Employee Assistance Program

FSA and HSA Plans

Life Insurance

Opportunities for Advancement

Paid Training

Employee Referral Program

Employee Discount

Flexible Work Schedule

Paid Time Off (PTO) package

Job summary

Bergey's Cadillac in Plymouth Meeting, PA is seeking a full-time customer experience representative to handle a high-volume mix of calls, emails and text messages, guiding customers through our product portfolio and showroom experience.

You will manage live client communications, serve a premium client base, and ensure a seamless buying journey across locations, delivering outstanding customer service every day.

Qualifications

• Experience in handling high-volume calls, emails and texts.
• Strong communication and interpersonal skills.
• Full-time position with a guaranteed hourly base pay plus commission.

Responsibilities

• Manage Live Client Communications across calls, emails, and text messages in our mass communications center.
• Cater to a premium client base of 250–300 customers.
• Regulate the customer journey through a structured dialogue.
• Win high-quality commitments when speaking with both economical shoppers and ultra-luxury shoppers.
• Learn Best-in-Class automotive retail practices to deliver an exceptional customer experience.
• Maintain High-Quality Customer Satisfaction in daily interactions.
• Participate in Exclusive Company Outings and signature community events twice per year.

Skills

Customer service

Communication

Sales

Job description

Posting Details

• • Posted on October 14, 2026

Locations

Showing 1 location Bergey's Cadillac
1441 Ridge Pike
Plymouth Meeting, PA 19462, USA

• Sales
• Full-Time
• Requisition #: BUSIN003500

Description

Consumer Responsive: High-Volume Calls, Emails & Texting – No Auto

Experience Required

Bergey’s Inc.is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits:

We offer a generous benefit package including:

• Vacation and PTO time
• Paid Holidays
• 401k with profit sharing
• Medical, Dental and Vision insurance.
• Employee Assistant Program
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Paid Training
• Employee Referral Program
• Employee Discount
• Flexible Work Schedule
• Paid Time Off (PTO) package

If you can:

• Cater to a premium client base of 250–300 customers
• Regulate the customer journey through a structured dialogue
• Win high-quality commitments when speaking with both economical shoppers and ultra-luxury shoppers
• Live comfortably on a base plus high-tiered commission scale...then we would like to hear from you.

Responsibilities

• Complete the Product Portfolio Courses at our online training center to build your foundation.
• Manage Live Client Communications across calls, emails, and text messages in our mass communications center.
• Communicate Directly with Open-Showroom Sales and management to ensure seamless client transitions.
• Steer the Buying Experience towards any of our premier locations across the local area.
• Learn Best-in-Class Automotive Retail Practices to deliver an exceptional customer experience.
• Maintain High-Quality Customer Satisfaction in your daily interactions.
• Participate in Exclusive Company Outings and signature community events twice per year.
• Bring a Useful Attitude and a people-oriented nature to the business side

Compensation & Structure

• Position Type: Full-Time
• Hourly Base Pay: $16.00 – $18.00 / hour guaranteed
• Total Expected Income Range: $49,000 – $52,000 (Hourly base plus tiered commission scale)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.