Appointment Setter

West Shore Home; Ocala (FL); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Paid training

Medical, Dental, and Vision insurance

401(k) with company match

PTO and paid holidays

Employee discounts and referralprogram

Career growth opportunities

Job summary

West Shore Home is hiring an Inside Sales Representative in Ocala, FL to work in person. You’ll handle inbound and outbound calls, reconnect with interested customers, and schedule appointments for the In-Home Sales team. No cold calling, with paid training and opportunity to earn uncapped bonus.

Earn hourly pay $18.75–$19.75 plus an annual performance bonus ($2,500–$7,000). Benefits include health coverage, 401(k) with match, PTO and holidays, and employee discounts.

Qualifications

• Handle inbound and outbound customer calls.
• Reconnect with customers who previously met with our sales team.
• Schedule appointments for our In-Home Sales Representatives.
• Educate customers on West Shore Home products and services.
• Track customer interactions in Salesforce.

Responsibilities

• Handle inbound and outbound customer calls and reconnect with interested prospects.
• Schedule appointments for the In-Home Sales team based on interest and availability.
• Educate customers on West Shore Home products and services during calls.
• Maintain accurate records of customer interactions in Salesforce.
• Work toward daily and monthly performance goals.

Skills

Phone skills

Customer engagement

Communication

High energy

Goal orientation

Tools

Salesforce

Job description

Inside Sales Representative

Ocala, FL (In Person)
Multiple full-time shifts available, including daytime and evening schedules

Looking for a full-time opportunity with paid training, growth, and uncapped bonus potential?

West Shore Home is hiring Inside Sales Representatives to join our Mechanicsburg call center team. In this role, you’ll speak with customers who have already expressed interest in our products and help schedule appointments for our In-Home Sales team.

This is a fast-paced, phone-based sales role focused on customer engagement and appointment setting - no cold calling.

Compensation:

Hourly Rate: $18.75-19.75 + Performance Bonus

Performance Bonus: $2,500–$7,000 Average Annual Bonus Opportunity. This range represents average annual bonus earnings and is not guaranteed. Actual earnings vary based on performance and eligibility.

What You’ll Do

• Handle inbound and outbound customer calls
• Reconnect with customers who previously met with our sales team
• Schedule appointments for our In-Home Sales Representatives
• Educate customers on West Shore Home products and services
• Track customer interactions in Salesforce
• Work toward daily and monthly performance goals

What We’re Looking For

• Strong communication and customer engagement skills
• Enthusiasm, high energy
• Positive, goal-oriented mindset
• Comfortable working in a high-volume call environment

Benefits

• Paid training
• Medical, Dental, and Vision insurance
• 401(k) with company match
• PTO and paid holidays
• Employee discounts and referral program
• Career growth opportunities

About West Shore Home

West Shore Home is a fast-growing home remodeling company specializing in Bathrooms, Windows, Doors, and Flooring, with more than 40 locations nationwide and over 3,000 employees.

We’re committed to creating a supportive culture where employees can grow, succeed, and make an impact.

Work Authorization Notice

Applicants must be authorized to work in the United States without current or future visa sponsorship. West Shore Home does not sponsor employment visas.

#CorpCH

#ZR