Appointment Setter

Southern National Roofing; Maryland; On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401K

Sales training

Job summary

Southern National Roofing is hiring a Customer Service focused Appointment Setter to engage homeowners, explain free roof inspections, and schedule appointments. This face-to-face, field-based role rewards performance with weekly pay and bonuses.

The position emphasizes customer service, reliability, and strong communication while working on-site in assigned neighborhoods with a typical 9am-7pm schedule, Monday through Saturday.

Qualifications

• High school diploma or GED required.
• Valid driver's license and reliable vehicle needed.
• Strong communication and customer service skills required.
• Willing to work 40 hours per week, Mon-Sat 9am-7pm.

Responsibilities

• Market in assigned neighborhoods face-to-face.
• Speak directly with homeowners at their homes.
• Explain our free inspection service.
• Schedule appointments for inspections.
• Stay active and work outdoors.

Skills

Customer service

Communication

Face-to-face communication

Time management

Dependability

Education

High school diploma or GED

Job description

Weekly Pay | Weekly Earnings $770–$1,350 | Hourly Pay + Commission + Bonuses

This is a full-time W-2 role where your performance directly impacts what you earn and how quickly you advance.

Why Southern National Roofing

Southern National Roofing is where effort turns into opportunity. We train from the ground up, promote based on performance, and reward people who show up and execute. Many of our leaders started in this exact role after working in retail, warehouse, restaurant server, bartender, receptionist, customer service representative, or administrative assistant positions.

We’re a $20M+ residential roofing company, ranked #93 on the Roofing Contractor Top 100 list, #116 on the Top 500 Remodelers list, #379 on the Inc. 5000, A+ BBB Accredited, and a Top 2% Master Elite Roofer nationwide.

If you’re competitive, coachable, and motivated by face-to-face customer service and people-focused work, this role can open real doors beyond traditional retail, warehouse, hospitality, or administrative jobs.

The Role

We are urgently hiring a Customer Service focused Appointment Setter to speak with homeowners and schedule free roof inspections. This role is ideal for people with backgrounds in customer service, retail, hospitality, warehouse work, restaurant server positions, receptionist roles, administrative assistant positions, or forklift operator jobs who enjoy talking with people and staying active during the workday.

You are setting appointments.
You are creating qualified opportunities.

This is a face-to-face, field-based position where strong customer service skills, communication, and professionalism are key.

People who succeed in this role often come from backgrounds such as:

• Customer service representative
• Retail associate
• Receptionist or front desk staff
• Administrative assistant
• Restaurant server or bartender
• Warehouse associate or forklift operator
• Hospitality or hotel staff

These backgrounds translate well because the role requires customer interaction, reliability, communication skills, and strong work ethic.

What You’ll Do

• Market in assigned neighborhoods face-to-face
• Speak directly with homeowners at their homes
• Explain our free inspection service
• Schedule appointments for inspections
• Stay active and work outdoors

This role is a great fit for people who enjoy customer service, retail interaction, hospitality environments, or service-based work and want a position with higher earning potential.

Compensation

• W-2 full-time position
• Hourly pay + commission + performance bonuses
• First-year team members earn $40,000–$70,000
• Earnings vary based on performance and consistency

Schedule

• Full-time, on-site role
• Monday–Saturday within 9am–7pm
• No overnight travel
• Team transportation provided from the office

• Comfortable talking to people face-to-face
• A positive attitude
• A strong desire to succeed
• A professional appearance
• Great communications skills
• High school diploma or GED
• A valid drivers license and reliable vehicle (to get to and from the office)
• Ability to work 40 hrs between 9am - 7pm, Mon -Sat

• Average first-year income range: $40,000 - $70,000+ (Hourly Pay + Commission + Bonuses)
• Recognition and rewards for high performance
• Health + Dental + Vision Benefits
• 401K
• Ongoing sales training and coaching
• A robust social program filled with events and activities