Appointment Setter

Southern National Roofing; Monroe (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401K

Ongoing sales training

Job summary

Southern National Roofing is seeking a Customer Service focused Appointment Setter to engage homeowners, explain our free inspection service, and book inspections. This field-based, on-site role rewards performance with hourly pay plus commission and bonuses.

The position emphasizes face-to-face customer interaction, reliability, and a professional appearance, with a strong earning potential in a full-time W-2 setup.

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal skills.
• Comfortable talking to customers face-to-face and outdoors.

Responsibilities

• Market in assigned neighborhoods face-to-face.
• Speak directly with homeowners at their homes.
• Explain our free inspection service to customers.
• Schedule appointments for inspections.
• Stay active and work outdoors.

Skills

Customer service

Retail

Hospitality

Warehouse work

Restaurant server

Receptionist

Administrative assistant

Forklift operator

Education

High school diploma or GED

Job description

Weekly Pay | Weekly Earnings $770–$1,350 | Hourly Pay + Commission + Bonuses

This is a full-time W-2 role where your performance directly impacts what you earn and how quickly you advance.

Why Southern National Roofing

Southern National Roofing is where effort turns into opportunity. We train from the ground up, promote based on performance, and reward people who show up and execute. Many of our leaders started in this exact role after working in retail, warehouse, restaurant server, bartender, receptionist, customer service representative, or administrative assistant positions.

We’re a $20M+ residential roofing company, ranked #93 on the Roofing Contractor Top 100 list, #116 on the Top 500 Remodelers list, #379 on the Inc. 5000, A+ BBB Accredited, and a Top 2% Master Elite Roofer nationwide.

If you’re competitive, coachable, and motivated by face-to-face customer service and people-focused work, this role can open real doors beyond traditional retail, warehouse, hospitality, or administrative jobs.

The Role

We are urgently hiring a Customer Service focused Appointment Setter to speak with homeowners and schedule free roof inspections. This role is ideal for people with backgrounds in customer service, retail, hospitality, warehouse work, restaurant server positions, receptionist roles, administrative assistant positions, or forklift operator jobs who enjoy talking with people and staying active during the workday.

You are setting appointments.
You are creating qualified opportunities.

This is a face-to-face, field-based position where strong customer service skills, communication, and professionalism are key.

People who succeed in this role often come from backgrounds such as:

• Customer service representative
• Retail associate
• Receptionist or front desk staff
• Administrative assistant
• Restaurant server or bartender
• Warehouse associate or forklift operator
• Hospitality or hotel staff

These backgrounds translate well because the role requires customer interaction, reliability, communication skills, and strong work ethic.

What You’ll Do

• Market in assigned neighborhoods face-to-face
• Speak directly with homeowners at their homes
• Explain our free inspection service
• Schedule appointments for inspections
• Stay active and work outdoors

This role is a great fit for people who enjoy customer service, retail interaction, hospitality environments, or service-based work and want a position with higher earning potential.

Compensation

• W-2 full-time position
• Hourly pay + commission + performance bonuses
• First-year team members earn $40,000–$70,000
• Earnings vary based on performance and consistency

Schedule

• Full-time, on-site role
• Monday–Saturday within 9am–7pm
• No overnight travel
• Team transportation provided from the office

• Comfortable talking to people face-to-face
• A positive attitude
• A strong desire to succeed
• A professional appearance
• Great communications skills
• High school diploma or GED
• A valid drivers license and reliable vehicle (to get to and from the office)
• Ability to work 40 hrs between 9am - 7pm, Mon -Sat

• Average first-year income range: $40,000 - $70,000+ (Hourly Pay + Commission + Bonuses)
• Recognition and rewards for high performance
• Health + Dental + Vision Benefits
• 401K
• Ongoing sales training and coaching
• A robust social program filled with events and activities