Appointment Scheduler

Minnesota Urology; Waconia (MN); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Paid Time Off

Short Term Disability

Long Term Disability

Uniform reimbursement

Job summary

Minnesota Urology is seeking a Full-Time Appointment Scheduler in Waconia, MN. You will be the first point of contact for patients, coordinating appointments for office visits, labs, and imaging while delivering exceptional customer service.

This onsite role emphasizes accuracy, empathy, and teamwork, with a starting hourly wage of $19.60–$24.00 depending on scheduling experience in healthcare.

Qualifications

• High school diploma or GED required.
• Minimum two years of appointment scheduling experience in a medical office.
• Proficiency in medical terminology to communicate with patients and providers.
• Familiarity with insurance processes; EMR experience is a plus and training will be provided.

Responsibilities

• Schedule patients for office visits, tests, and radiology.
• Serve as the primary contact between patients, clinics, and hospitals.
• Maintain accurate appointment logistics to support efficient operations.
• Provide empathetic customer service in a patient-centered environment.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Education

High school diploma/GED

Tools

EMR systems

Job description

Join our dynamic team at Minnesota Urology, Waconia, MN, as a Full-Time Appointment Scheduler! This onsite role offers the perfect opportunity to enhance your career while making a meaningful impact on patients' lives. You'll be the first point of contact for clients, ensuring smooth scheduling processes that elevate customer experience.

At MNU we share the value of transparency and enable this during our recruiting process. We believe it's important to share the compensation range to best understand the full opportunity of a role! We select our initial range based on reliable compensation survey data. Other factors we consider in setting the specific pay for an individual will generally include, among other things, experience, specialized skills, work location, and internal equity to provide competitive offers. The range stated below is a starting point of the compensation conversation, we'd like to hear what your compensation expectations are too!

With a minimum starting pay of $19.60 per hour up to $24.00 per hour based on direct appointment scheduling experience in healthcare, you'll be rewarded for your hard work and dedication. Collaborate closely with a supportive team focused on problem-solving and empathy, fostering a professional environment that truly cares about its clients. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Short Term Disability, Long Term Disability, and Uniform reimbursement. Take the next step in your career journey where your contributions matter, and help us maintain our commitment to customer-centric care!

Join our dynamic team at Minnesota Urology, Waconia, MN, as a Full-Time Appointment Scheduler! This onsite role offers the perfect opportunity to enhance your career while making a meaningful impact on patients' lives. You'll be the first point of contact for clients, ensuring smooth scheduling processes that elevate customer experience.

At MNU we share the value of transparency and enable this during our recruiting process. We believe it's important to share the compensation range to best understand the full opportunity of a role! We select our initial range based on reliable compensation survey data. Other factors we consider in setting the specific pay for an individual will generally include, among other things, experience, specialized skills, work location, and internal equity to provide competitive offers. The range stated below is a starting point of the compensation conversation, we'd like to hear what your compensation expectations are too!

With a minimum starting pay of $19.60 per hour up to $24.00 per hour based on direct appointment scheduling experience in healthcare, you'll be rewarded for your hard work and dedication. Collaborate closely with a supportive team focused on problem-solving and empathy, fostering a professional environment that truly cares about its clients. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Short Term Disability, Long Term Disability, and Uniform reimbursement. Take the next step in your career journey where your contributions matter, and help us maintain our commitment to customer-centric care!

What does a Appointment Scheduler do?

As a Full-Time Appointment Scheduler at Minnesota Urology, you will play a crucial role in efficiently and effectively scheduling patients for a range of vital services, including office visits, laboratory tests, and radiology appointments. Serving as the key liaison between patients, clinics, and hospitals, you will ensure seamless communication and coordination, enhancing the overall patient experience. Your organizational skills will be critical in managing appointment logistics, helping to streamline operations and contribute to our mission of providing exceptional customer-centric care.

Join us in making a positive difference in the lives of our patients while working in a professional and supportive environment.

What we're looking for in a Appointment Scheduler

To excel as a Full-Time Appointment Scheduler at Minnesota Urology, you will need a solid foundation in both technical and interpersonal skills. A high school diploma or GED is required, along with a minimum of two years of appointment scheduling experience, preferably in a medical office setting. Proficiency in medical terminology is essential to facilitate effective communication with patients and healthcare providers. Familiarity with insurance processes is preferred, as this knowledge will help you navigate patient inquiries and scheduling efficiently. While experience with current EMR systems is advantageous, we are willing to provide training for the right candidate.

Exceptional organizational abilities, attention to detail, and strong communication skills will be vital in ensuring a smooth and empathetic patient experience in our customer-focused environment.

Knowledge and skills required for the position are:

• High school diploma/GED


• Minimum two years of appointment scheduling preferably in a medical office environment. Medical terminology knowledge required


• Experience with insurances preferred. Experience or knowledge of current EMR systems preferred but will train.

Join us!

• Medical


• Dental


• Vision


• 401(k)


• Life Insurance


• Health Savings Account


• Flexible Spending Account


• Competitive Salary


• Paid Time Off


• Short Term Disability


• Long Term Disability


• Uniform reimbursement

Minnesota Urology does not discriminate against applicants on the basis of their race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights organization.