Appointment Scheduler

Physicians' Primary Care of Southwest Florida; Fort Myers (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off (PTO)

Paid holidays

Uniform allowances at hire and each周年

CE courses with CEdirect

EAP

Job summary

Physicians’ Primary Care of Southwest Florida in Fort Myers, FL is seeking an Appointment Scheduler to join our Adult Medicine team. The role involves handling a high volume of calls, collecting patient demographics and insurance information, and logging details into our patient management system.

You will work Monday to Friday, 8:00 am to 5:00 pm, with a focus on accuracy, confidentiality, and courteous service to patients and providers.

Qualifications

• Experience in a high volume call center environment is preferred.
• Ability to collect demographics and insurance information accurately.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Record information accurately in the patient management system.
• Develop and maintain rapport with providers, staff, and patients.

Responsibilities

• Answer a high volume of calls in a professional and courteous manner.
• Obtain proper information from patients when scheduling appointments such as demographics and insurance information.
• Record information accurately into our patient management system.
• Communicate messages to appropriate parties.
• Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations.

Skills

Call center

Patient scheduling

HIPAA

Data accuracy

Insurance knowledge

Communication

Job description

You’ll become part of the “PPC family”. We are always looking for the best talent to join our team. We know that skilled employees are critical to our success and to our commitment to deliver outstanding quality care. Compassion, Respect, Friendliness, Teamwork and Excellence are not just words, but what we are committed to delivering each and every day. We are seeking individuals who share our passion for excellence. We have offices in Fort Myers, Cape Coral, Estero and Lehigh Acres with opportunities in both clinical and non-clinical positions. If you desire to become part of our team, please apply online for consideration.

Position:Appointment Scheduler

Location: Fort Myers, FL

Job Id:2324

# of Openings:1

Physicians’ Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Estero, and Lehigh Acres. We are currently seeking an Appointment Scheduler for our Adult Medicine division in Fort Myers-Camelot. The schedule for this position is 8:00 am to 5:00 pm, Monday through Friday.

Sample of Duties:

• Answer a high volume of calls in a professional and courteous manner
• Obtain proper information from patients when scheduling appointments such as demographics and insurance information
• Record information accurately into our patient management system
• Communicate messages to appropriate parties
• Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations

Position Requirements:

• Experience working in a high volume call center environment
• Great attention to detail and the ability to record information accurately
• Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
• Proficiency in handling all calls in a professional and compassionate manner
• Knowledge of insurances, referrals, and eligibility a must
• One year of medical office experience or a combination of medical education and office experience preferred
• Regular and reliable job attendance is required

PPC Offers:

• Over 29 years of serving our Southwest Florida community
• Ability to advance and grow within our organization
• Health, dental, vision, disability and life insurances
• 401(k) with company match
• Free financial advising
• Paid Time Off (PTO)
• Paid holidays
• Uniform allowances at hire and each anniversary
• Company paid CE courses with CEdirect
• Reimbursement for position required certifications and/or license
• Employee Assistance Program (EAP)
• Employee Resource Assistance Program (ERAP)
• Discounted legal and document services
• Milestone gifts
• Employee appreciation events and gifts

Want to learn more about Physicians’ Primary Care of Southwest Florida? Visit our site at www.ppcswfl.com and apply today!