Appointment Scheduler

Aerus; City of Albany (NY); Hybrid; USD 35,000 - 50,000; Full time

Job summary

A leading company in the consumer goods sector is seeking an Appointment Scheduler for a full-time hybrid role in Albany, NY. The successful candidate will manage appointment bookings, provide exceptional customer service, and support the sales team. Ideal for entry-level applicants with strong communication skills and a customer-focused mindset.

Qualifications

• Experience in appointment scheduling is a plus.
• Ability to work independently and manage time effectively.
• Proficiency in basic computer applications.

Responsibilities

• Manage appointment bookings and provide excellent customer service.
• Handle phone communications professionally.
• Support the sales team by scheduling appointments efficiently.

Skills

Appointment Scheduling

Phone Etiquette

Customer Service

Communication

Sales-related skills

Time Management

Basic Computer Applications

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Job description

Role Description

This is a full-time hybrid role for an Appointment Scheduler, located in the Albany, New York Metropolitan Area, with some work-from-home flexibility. The Appointment Scheduler will be responsible for managing appointment bookings, providing excellent customer service, handling phone communications professionally, and supporting the sales team by scheduling appointments efficiently and accurately.

Qualifications

• Appointment Scheduling and Phone Etiquette skills
• Customer Service and Communication skills
• Sales-related skills
• Ability to work independently and manage time effectively
• Proficiency in basic computer applications
• Previous experience in a similar role is a plus
• High school diploma or equivalent; associate's or bachelor's degree is a plus

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Consumer Goods