APPOINTMENT SCHEDULER

Andrews-Sports-Medicine-; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Andrews-Sports-Medicine- in Birmingham, AL is seeking a Scheduling Clerk to manage new and returning patient appointments, both in-clinic and over the phone.

The role emphasizes clear communication, professionalism, and strong organizational skills to keep the daily schedule efficient for sports medicine physicians.

This position requires a High School diploma or equivalent and a dedication to providing excellent patient service in a busy clinic environment.

Qualifications

• Must be able to communicate effectively in a very professional and courteous manner.
• Ability to work in stressful situations.
• Excellent organizational skills and a professional attitude.

Responsibilities

• Books and reschedules new/established patient appointments for all sports medicine physicians based on established templates.
• Communicates with patients and processes them into the system efficiently.
• Coordinates additions to daily schedules.
• Participates in efforts to improve total office performance.
• Adheres to policies and procedures.

Skills

Communication

Professionalism

Organizational skills

Stress management

Education

High School diploma or equivalent

Job description

General Summary of Duties: To schedule all new and returning patients. Scheduling will include patients in the clinic as well as those on the telephone.

Supervision Received: Supervision and reporting is from the department manager..

Typical Physical Demands: Involves minimal physical requirements, sedentary working conditions, also requires normal visual acuity and hearing.

Typical Working Conditions: Work in a clinical office environment with frequent telephone contact from patients.

Skills and Abilities: Must be able to communicate effectively in a very professional and courteous manner, ability to work in stressful situations, excellent organizational skills and a professional attitude.

Books, and reschedules new/established patient appointments for all sports medicine physicians based on established templates.

Possesses a keen ability to communicate with patients and process them into the system in an expeditious manner.

Strong leadership ability with a significant emphasis on interpersonal skills with prospective patients and with co-workers.

Coordinates additions to daily schedules.

Actively participate in efforts to improve total office performance.

Adheres to policies and procedures.

Any function deemed necessary and appropriate by management.

Other duties as assigned.

Requirements

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Licenses, Certifications or Education Requirements: High School Graduate or equivalent.

Behaviors

• Capable of making others think deeply on a subject
• Works well as a member of a group
• Capable of carrying out a given task with all details necessary to get the task done well
• Devoted to a task or purpose with loyalty or integrity
• Inspired to perform well by the completion of tasks
• Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.