Appointment Coordinator (Full-Time)

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health is seeking an Appointment Coordinator to support patient scheduling and data integrity across departments. You will manage calendars, verify demographics, and prepare daily reports while ensuring accuracy of charges and billing references when needed.

The role emphasizes clear communication with medical staff, timely appointment management, and adherence to organizational standards.

Qualifications

• Strong written and verbal communication abilities are required.
• Proficient in Microsoft Office and Google Suite.
• Must be able to handle data accuracy and scheduling tasks.

Responsibilities

• Schedule patients and manage appointment calendars.
• Input and verify patient data for accuracy.
• Prepare and deliver daily scheduling reports.
• Assist with billing-related data verification when needed.

Skills

Communication skills

Computer skills

Data entry

Multitasking

Education

High School Diploma

Associate's degree

Tools

Microsoft Office

Google Suite

Job description

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Responsibilities

A day in the life of an Appointment Coordinator at Hackensack Meridian Health includes:

• Avoids conflict when scheduling patients.
• Provides input to assure that booking guides, physicians` times, and other data elements are accurate.
• Assures accuracy of data input by checking and correcting data validity and statistical reports.
• Assures effective utilization of rooms and times.
• Reports errors and omissions to appropriate personnel for correction/clarification.
• Consults with Medical Records to assure accuracy of statistics/demographic data.
• Prepares and delivers daily reports to appropriate interdepartmental personnel.
• Answers telephones and utilizes computer systems to schedule and manage appointments.
• Checks patient paperwork for completeness of required information.
• May be responsible for the processing of all surgery related bills, as well as, all perioperative.This includes assuring that all charges are entered and verified before processing charges; assuring the accuracy of charges and patient information and reporting of accuracy of charges and patient information (e.g. billing number).
• Assures that special equipment, supplies, and rooms are available.
• Assures availability of supplies and initiates requests for special supplies for individual procedures.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Other duties as assigned.
• Adheres to the standards identified in the Medical Center's Organizational Competencies.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Ability to handle basic issues and problems.
• Excellent written and verbal communication skills.
• Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Associate's degree.
• Prior experience in a related role.

Contacts:

• Regular contact with medical personnel and its visitors.

Starting Minimum Rate

Minimum rate of $21.73 Hourly

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be el