Internet sales coordinator

O'Neil Buick GMC; Warminster Township (Bucks County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Job summary

O'Neil Buick GMC in Warminster Township, PA, is seeking energetic individuals for a Business Development role. You will connect customers with their future vehicles, answering queries and providing initial product information. Ideal candidates should have strong customer service experience and computer skills. Benefits include medical, 401K, paid time off, and training plans. Join a family-owned dealership fostering long-term growth and job security.

Qualifications

• Must have at least one previous role in a strong customer service environment.
• Must be prompt, courteous, and possess a team player attitude.
• Willingness to submit to a pre-employment background check and drug screen.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries.
• Utilize CRM tracking system daily.

Skills

Customer service experience

Team player attitude

Strong computer skills

Enthusiastic personality

Tools

CRM tracking system

Job description

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.

At O'NeilGMC we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at O'Neil GMC is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen