Appointment Business Center Scheduler I/II

University of Arkansas System; Little Rock (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare provider as an Appointment Business Center Scheduler I/II in Little Rock. This role involves scheduling and coordinating patient appointments in a call center environment, requiring excellent customer service and communication skills. The position offers competitive hourly pay, benefits, and opportunities for career advancement in the healthcare field.

Benefits

Health: Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery on the main campus

Qualifications

• Basic proficiency with computers, preferably MS Office.
• General knowledge of office machines including printers and scanners.
• Strong communication skills are crucial for this role.

Responsibilities

• Schedules, coordinates, and cancels appointments.
• Inputs and updates patient information accurately.
• Communicates accurate and complete information.

Skills

Telephone Etiquette

Customer Service

Communication

Education

High school diploma/GED

Tools

MS Office

Job description

Appointment Business Center Scheduler I/II

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Appointment Business Center Scheduler I/II

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University of Arkansas System provided pay range

This range is provided by University of Arkansas System. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $15.00/hr

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date

07/14/2025

Type of Position

Job Type

Regular

Work Shift

Day Shift (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy
  
  

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department

ICE | CORE PA Float

Department's Website

Summary of Job Duties

The Appointment Business Center Scheduler (Access Coordinator) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler plays a crucial role in our organization by supporting patient care activities. If you have strong communication skills and a passion for providing excellent customer service, we invite you to apply for this exciting opportunity to join our team.

Qualifications

Minimum Qualifications

• High school diploma/GED
• Basic proficiency with computers (preferably MS Office)
• Excellent telephone etiquette skills
• General knowledge of office machines including printers and scanners
  
  

Level I: One (1) year of customer service experience

Level II: Two (2) years of customer service experience

Preferred Qualifications

• Call center experience
• Experience in registration, billing, or scheduling in a healthcare environment
• Knowledge of basic medical terminology
  
  

Additional Information

Responsibilities

• Schedules, reschedules, coordinates, and cancels appointments
• Inputs and/or updates accurate patient information
• Communications accurate and complete information
• Must maintain strict confidentiality
• Performs other duties as assigned
  
  

This position is in a call center and remote work is not an option.

Salary Information

Level I: $15.00/hr ($31,200 yr)

Level II: $15.26/hr ($31,740.80 yr)

Required Documents to Apply

List of three Professional References (name, email, business title), Resume

Optional Documents

Proof of Veteran Status

Special Instructions to Applicants

Recruitment Contact Information

Please contact [e-mail] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Frequent Physical Activity

Occasional Physical Activity

Benefits Eligible

Yes

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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