Appointment Business Center Scheduler III

University of Arkansas System; Little Rock (AR); On-site; USD 34,000; Full time

Job summary

A leading healthcare organization, the University of Arkansas System seeks an Appointment Business Center Scheduler III to coordinate appointments in a call center. The role involves critical tasks such as answering phones, ensuring patient access to services, and maintaining confidentiality. Candidates must have a high school diploma and three years of customer service experience, preferably in healthcare.

Benefits

Health: Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• Three years of customer service experience in healthcare preferred.
• Knowledge of basic medical terminology.
• Intermediate proficiency with computers.

Responsibilities

• Answers telephones and coordinates appointments.
• Ensures patient access to healthcare services.
• Maintains strict confidentiality.

Skills

Customer service

Communication

Confidentiality

Education

High School Diploma/GED

Tools

MS Office Suite

Job description

Appointment Business Center Scheduler III

Join to apply for the Appointment Business Center Scheduler III role at University of Arkansas System

Appointment Business Center Scheduler III

1 day ago Be among the first 25 applicants

Join to apply for the Appointment Business Center Scheduler III role at University of Arkansas System

Get AI-powered advice on this job and more exclusive features.

University of Arkansas System provided pay range

This range is provided by University of Arkansas System. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.33/hr - $16.33/hr

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date

07/08/2025

Type of Position

Job Type

Regular

Work Shift

Day Shift (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy
  
  

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department

ICE | CORE PA Float

Department's Website

Summary of Job Duties

The Appointment Business Center Scheduler III (Access Coordinator III) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler III plays a crucial role in our organization by supporting patient care activities. demographic . The Appointment Business Center Scheduler III ensures patient access to healthcare services and efficient organizational operations.

Qualifications

Minimum Qualifications

• High School Diploma/GED.
• Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
• Knowledge of basic medical terminology required.
• Intermediate proficiency with computers (MS Office Suite preferred).
• Basic keyboard and telephone etiquette skills.
• General knowledge of office machines including printers and scanners.
  
  

Preferred Qualifications

• Experience working with EPIC system.
• Call center experience.
  
  

Additional Information

Additional Information

• Schedules, reschedules, coordinates, and cancels appointments.
• Inputs and/or updates accurate patient information.
• Answers telephone in a professional and friendly manner and demonstrates effective communication skills.
• Communicates accurate and complete information.
• Must maintain strict confidentiality.
• Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills.
• Performs other duties as assigned.
  
  

Salary Information

$16.33/hr

$33,966.40 yr

Required Documents to Apply

List of three Professional References (name, email, business title), Resume

Optional Documents

Proof of Veteran Status

Special Instructions to Applicants

Recruitment Contact Information

Please contact [e-mail] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Frequent Physical Activity

Occasional Physical Activity

Benefits Eligible

Yes

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at University of Arkansas System by 2x

Sign in to set job alerts for “Appointment Scheduler” roles.

Scheduler, Central Referral Office (CRO)

Scheduler, Central Referral Office (CRO) Imaging

Appointment Business Center Scheduler I/II

Arkansas, United States $25.00-$28.00 3 weeks ago

Little Rock, AR $32,405.00-$51,686.00 5 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.